Complaint Review: Ishine 365 - Miami Florida
Ishine 365 Ishine365 Ishine365.com Worst customer service, took money and ran, never again Miami Florida
I ordered a $200 bikini for my girlfriend for her birthday. Gave it to her and she was less than thrilled, I figured no problem they have a 14 day EXCHANGE only policy.
I made another mistake here, I did not realize they offered store credit only. My girlfriend wanted a brand that they did not carry. She was nonplused but still happy I had gone to the effort to buy her something over just giving her a gift card.
I messaged Ishine 365 immediately and there was no response, tried calling and was put on hold and then told they would message me back. Days passed I sent them repeated emails with no response just an automated email response. ( I think ) Saying they had gotten the message.
Finally I got a message back informing me that I was past the 14 days and that the bikini was no longer refundable, exchangable or in any way returnable.
WHAT A RIPOFF!!! they strung me along until it hit the 14 day policy and they told me to go pound rocks. I am beyond upset.
This is a horrible company. They offer no refunds, make you pay for shipping, and pull things like this. I am filing this report to let others know what happened so they do not run into a similar situation.
This report was posted on Ripoff Report on 09/08/2016 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ishine-365/miami-florida-33150/ishine-365-ishine365-ishine365com-worst-customer-service-took-money-and-ran-never-agai-1327045. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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