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Report: #717478

Complaint Review: iTunes - Internet

  • Submitted:
  • Updated:
  • Reported By: Lynda — Brooklyn New York U.S.A.
  • Author Confirmed What's this?
  • Why?
  • iTunes Internet United States of America

iTunes iTunes is a ^%#$^# scam! They will disable your Apple ID for no reason!!!!! Internet

*Author of original report: iTunes is still a bunch of $#^%$ liars!

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iTunes is Apple's biggest scam on the planet!



I have been an iTunes member since 2006.  Two days ago, I had trouble using my credit card to pay for a couple of songs, so I called customer support and they said they would have the problem fixed in 3-4 hours and I should expect an email at that time.



I come home nearly eight hours later and not only is there no email except for an iTunes receipt, my Apple ID has been disabled.  This really began to get me steamed because I had already purchased a $50 iTunes giftcard.  Nobody would do anything- all they did was play the infamous com game of "Pass the Buck".  They kept refusing to help, sometimesto the point of shouting and becoming abusive, which got me shouting back. 



At one point, I got so annoyed with their lies and their games that I refused to hang up until this situation is fixed.  The only reason I had to hang up is that my phone battery was about to die.  Someone in Customer Relations named Alicia tried to help, but so far, her efforts are in vain as my Apple ID is still disabled!



Fast forward to now, nearly 36 hours after the initial contact to iTunes and my Apple ID is still disabled, so I guess Alicia's claims that she would do something were more lies from Apple to pacify me.  Do not become an iTunes member because it is a really big scam Apple perpetrates on the public!

This report was posted on Ripoff Report on 04/14/2011 09:29 AM and is a permanent record located here: https://www.ripoffreport.com/reports/itunes/internet/itunes-itunes-is-a-scam-they-will-disable-your-apple-id-for-no-reason-inter-717478. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

iTunes is still a bunch of $#^%$ liars!

AUTHOR: Lynda - (U.S.A.)

POSTED: Thursday, April 14, 2011

A problem that was SUPPOSED TO BE SOLVED  in 24 hours will now take 2-5 business days so iTunes security an "investigate"?



What bull%$#$!  My account security was breached!  I provided proof that my payment method is indeed mine!  What further proof do these assholes need?



You deal with iTunes and Apple'sprofessional liars at your own peril.  As soon as the account is re-enabled and I use my gift card, ITunes and I are getting a divorce!

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