Report: #1140422

Complaint Review: j2 Global Inc

  • Submitted: Mon, April 21, 2014
  • Updated: Mon, April 21, 2014
  • Reported By: Tim — Hemet California
  • j2 Global Inc


j2 Global Inc / Onebox Service quit working Internet

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I've been using Onebox for over 10 years. Their email service quit working about 10 days ago. I contacted customer service and was given case # 06133824. It was determined the problem was with Onebox and their email servers. I have attempted to contact them each and every day, but no one has contacted me or responded to my messages. Onebox needs to fix their system and proactively respond to customer issues.

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