Complaint Review: Jace Beauty - Internet
Jace Beauty Virgin hair company Atlanta Internet
This company is so hard to work with!! They're hella frustrating. I have ordered hair from this company before, about $305 dollars cuz shipping is high af. So, I ordered this batch in November 2013, and didn't receive it until February 2014. What kind of s*** is that? But the hair was great quality and I still have it so I figured it was worth the wait.
So then on labor day 2014, I ordered a half bundle. They say production is 8 weeks or something ridiculous like that but I didn't get this hair until April/May 2015. Again, great quality, but they said they would give me a free gift due to that long a*s wait and poor excuses given. So I redeem, and I NEVER HEARD FROM THEM SINCE. No updates on the free gift or anything. All they gave me was basically "wait until the other people who received the coupon pick their free gifts". WHY SHOULD I WAIT FOR OTHER PEOPLE? They wanna send a separate batch of alllllll the free gifts. Just send the d**n hair and get it over with; I'm sure it's just SITTING there! The free gift coupon expires December 2015, so basically I won't be getting the s*** until then if that!! But after this, this company can go to hell; all the production, staff, and the owner Nicole. They are scammers, they take your money and run with it for months and give you the WORST excuses of why you won't get your hair in time. Thanks for nothing Jace Beauty and I hope you all read this and get your business s*** together before everyone finds out what you truly do!
This report was posted on Ripoff Report on 06/25/2015 09:32 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jace-beauty/internet/jace-beauty-virgin-hair-company-atlanta-internet-1237916. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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