Report: #1414527

Complaint Review: Jack's Wholesale windows

  • Submitted: Fri, December 01, 2017
  • Updated: Fri, December 01, 2017
  • Reported By: Mark — Grand rapids Michigan United States
  • Jack's Wholesale windows
    2629 Remico St Sw # C WyomingMI49519
    Wyoming, Michigan
    United States

Jack's Wholesale windows I spent $5,500 on Jacks windows they came out twice before and reinstalled a draft protector and replaced for Windows Wyoming Michigan

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My windows still leak I got rheumatoid arthritis. I had the district manager here today and he said the company is out of business there's nothing he can do and told me it's my fault I should have read the contract I said you should have told me if the company goes out of business I'm blank out of luck he was rude obnoxious and he walked out of my house. the whole meeting took 3 minutes I called the company back and they blamed me nowhere near contract does it say if they go out of business I'm out of luck Jack should back there warranty I was told there was a lifetime warranty on my windows there defective. I have to put plastic over my windows this is wrong what can I do about it Jacks came out to my home replaces 3 or 4 windows put in rather in the windows five or six years ago. today they said there's nothing they can do and they should not have come out cuz there's no warranty that company went out of business. 

Jack wholesale Windows is a rip off they outright lie to your face saying that there's a lifetime warranty on the windows. They're defective, they leak I have to put plastic over the windows. When they came to my home today he did nothing and told me I did not have a warranty and I was lucky I came out he only aggravated me and disrespected me. he told me the company is out of business and I'm tough out of luck I said you should have told me if the company goes out of business. you will not warranty the windows because we can't do that 5 and a half thousand dollars all garbage.

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