Report: #1274241

Complaint Review: Jackson Rents and Supply

  • Submitted: Mon, December 14, 2015
  • Updated: Mon, December 14, 2015
  • Reported By: Shannon — Weeki Wachee Florida USA
  • Jackson Rents and Supply
    17046 Cortez Blvd
    Brooksville, Florida

Jackson Rents and Supply Jackson Land and Building Inc.Ron L Jackson Ripped Me Off Brooksville Florida

*Author of original report: Update

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On 20NOV2015, I rented a Bobcat T110 from Jackson rents for the weekend.


The Bobcat seemed to work fine until it was under a load. I am not a Professional, it seemed to be a problem with the hydraulic and/or electrical input control. The small Skid Steer was fly-by-wire. The control problem was verified by 2 other witnesses.


I called the company at approx. 4:00 PM on Sat getting the companies electronic message service and the hours of operation. I could not receive a person to help me with this problem.


I put the project on hold, waited until that Mon and arrived first thing that morning just before 0700 AM to receive help. I was met instead with arrogance, rudeness, and told I was incompetent by Ron Jackson (owner). I am disabled, but I don't think that was called for. I asked for credit on a machine that works and was refused.


I spent $360 to rent a machine that was broken, insulted, and at the end of the day still did not have my failed drain field dug out.


I didn't ask for my money back, I just asked for a machine that worked.

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#1 Author of original report


AUTHOR: - ()

I followed advice and filed a report and now rebuttal with the BBB, West Florida. The case number is 67325354, if anyone wants to follow this complaint.

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