Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #1071573

Complaint Review: Jag Mortgage Santa Ana / Orange California - Santa Ana California

  • Submitted:
  • Updated:
  • Reported By: Tuff Renter — Tustin California
  • Author Not Confirmed What's this?
    • Why?
  • Jag Mortgage Santa Ana / Orange California Santa Ana, California USA

Jag Mortgage Santa Ana / Orange California Deceptive Loan Origination Tactics Santa Ana California

*Consumer Comment: New Homeowner 2014 - The Truth

*General Comment: Very Honest

*REBUTTAL Owner of company: This is a FRAUDULENT REPORT!
REBUTTAL BOX™ | Respond to this Report! | Consumer Comment What's this?
Corporate Advocacy Program What's this?

Show customers why they should trust your business over your competitors...

Add Rebuttal to this Report What's this?
File New Report What's this?
← Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..
jag Mortgage and Realty/Property Managementis undeniably the WORST company I have ever had the displeasure of dealing with. If you look up “crook” or “thief” in the dictionary, you should be able to find these people. I rented a (then only 5- years old) house from them for almost 3 years, and can honestly say that that decision was one of the biggest mistakes I have ever made. To start, the (essentially new) house was in deplorable condition when we moved in July 2010 (huge black marks all over the walls, scuffed stairs, a birds nest in the light fixture out front, no garage door opener, filthy drip pans, broken electrical outlets, disgusting air filters with 4-inch long dust bunnies hanging down, grass out back over 4.5 feet tall, brown stains and hair from the previous tenant in the clogged bathroom tubs, toilets with fecal matter in the bowl…I’m talking the whole gamut of disgusting…and I have pictures of almost all of these as proof), but the move out experience with them was, without question, the most frustrating thing we have ever been through.

 

Not only did they relinquish a significant portion of our security deposit, but they added $165 of “cleaning and landscaping” charges to our monthly rent. We had to break our lease early due to a job transfer, so paid a $695 early termination fee (I was okay with that), plus had to continue paying rent throughout the term. Despite the law mandating that they must try and mitigate damages, they were not remotely aggressive in advertising our property to prospective tenants and used old, dark, cluttered pictures of the house taken before we moved in, making it look like horrible; so I found myself spending hours upon hours weekly advertising and marketing the house, along with my own presentable pictures, FOR them. They have also clearly never heard of the 24-hour notice-before-entering law, because we received numerous unprofessional text messages informing us of their impending arrival only hours before they’d show up. 

 

Since when is a text message the way in which a professional company conducts business? Despite picking up their slack in marketing the property, moving out while continuing to pay them over $4000 in rent, plus paying the mystery cleaning and landscaping charges (only so as to not get dinged on our credit), they did not return our security deposit for over 45 days (and even then only returned a unjustified portion of it) and then took over 90 days, countless emails and phone calls, and even 3 in-person visits to supply us with a list of incurred charges deducted from the deposit. (FYI, SC Landlord and Tenant law mandates that security deposits along with an itemized list of deductions be returned within 30 days of termination of the lease!) When we got that list, we noticed that a number of the charges were present (and accounted for via the move-in checklist and pictures) upon move in.

 

After another month of fighting with them for a mere copy of the move-in checklist, we sent them a side-by-side photograph of the two checklists; showing that some of the exact same things charged/deducted from the deposit were present upon move in, but it gets even better than that- their list of deductions didn’t even add up to the amount we paid! They threw in arbitrary amounts on top of the faulty deductions, obviously thinking we wouldn’t notice. After bringing notice of the (for lack of a better term, complete BS) charges to them yet again, they had the audacity to try and defend them, saying we had damaged everything we had been charged for.

 

After 4 months of fighting with this horrendous company, threatening them with lawsuits, and personally copying d**k Hubbard and Robert Bowers on the last few emails I sent, this issue was finally resolved, but I still could not be angrier about a company that shamelessly takes advantage of all their tenants. This company is a sham and, unfortunately for them, I absolutely refused to be taken advantage of, regardless of the nominal amount outstanding. I would only recommend a diagnosed sociopath doing business with them- only someone equally unethical and mentally unstable would be able to put up with their appalling business practices.

This report was posted on Ripoff Report on 07/30/2013 10:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jag-mortgage-santa-ana-orange-california/santa-ana-california/jag-mortgage-santa-ana-orange-california-deceptive-loan-origination-tactics-santa-ana-c-1071573. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Jag Mortgage Santa Ana / Orange California

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
1Employee/Owner

#3 Consumer Comment

New Homeowner 2014 - The Truth

AUTHOR: Luis - ()

SUBMITTED: Monday, February 23, 2015

POSTED: Monday, February 23, 2015

My name is Luis and I am a current client of Jo Guthrie. I would like to start off by stating that this rip-off report about JAG mortgage is completely FALSE. The ridiculous claims made in the report could not be further from the truth.

In early 2014, I met Jo Guthrie who is one of the nicest, most sincere persons I have ever met in my life. Being a first time homebuyer, I was very skeptical with every mortgage company and real estate agent that I encountered. Jo Guthrie completely destroyed my skepticism with her continuous hard work, professionalism, and HONESTY.

I am so thankful to have had the great opportunity to work with Jo as she always had and still continues to have my best interest at heart. Not only have we developed a great business relationship, we have become like family. I purchased my first home in 2014 and couldn't be happier with the exceptional service I recieved throughout the loan and homebuying process.

I have highly recommended Jo Guthrie countless times to my family and friends as I have 100% trust that she will do right by them. If I am blessed enough to have children, I will not allow them to go through the loan process with anyone but Jo. She is absolutely without a doubt in my mind the BEST in the business! 

Respond to this report!
What's this?

#2 General Comment

Very Honest

AUTHOR: Melissa - ()

SUBMITTED: Tuesday, April 29, 2014

POSTED: Tuesday, April 29, 2014

Hello-

I am extremely surprised and shocked!! How could anyone really say anything bad about Jo Guthrie??? My goodness, our family has been extremely blessed with the JAG company services...3 times in the past 14 years...WHAT!!! Yes, we have! We first purchased our home in the year 2000. Our first experience with JAG Realty and Jo Guthrie. It was such a blessing to have crossed paths with Jo.

Our 2nd time with this company was in 2007 (refi)..NO problems again...nothing but wonderful, honest hard work. Now, we just closed last week with Jo Guthrie again...we will always come back to Jo for our lending/mortgage needs. I have had faith in Jo since 2000, not really caring what this report says...I have the experience and pleasure of sleeping well at night..knowing Jo will work and work...to get the job done..Thanks Jo Guthrie...you are an Angel!!

Respond to this report!
What's this?

#1 REBUTTAL Owner of company

This is a FRAUDULENT REPORT!

AUTHOR: Jocelyn - ()

SUBMITTED: Thursday, February 06, 2014

POSTED: Thursday, February 06, 2014

In over 20 years of doing business as a mortgage and real state professional, I have always had a stellar reputation.  Neither my Company nor myself have ever owned or participated in the business of Property Management. Further more we have never owned any properties that were used for rentals.

 

The author of this report titles the report as Deceptive Loan Origination Tactics when the article clearly talks about property management.  I have never practiced deceptive loan practices. My record with the Department of Real Estate and National Mortgage Licensing System (NMLS), is exemplary.
 
YOU CAN FIND THIS ORIGINAL POST COPIED IN ITS ENTIRETY at http://www.yelp.com/user_details?userid=L1BywQvdPYj0DtJTPb2kxw

 

Clearly I AM BEING EXTORTED! There have been numerous articles posted in a one week period that are completely FRAUDULENT!

 

I have never had a complaint filed against me or my company. It's a shame that the author would go to such lengths to destroy a company and the owner's reputation.

 

Unfortunately most people won't take the time to verify the authenticity of these articles. Innocent people like myself fall victim to these forms of EXTORTION! This is a travesty!
Respond to this report!
What's this?
Blue World Pools
Featured Reports
Wilshire Financial Services
Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru
Wilshire Financial Services
Shohrab Chowdhury Shorab, Mohammed Shohrab, Shohrab Bengali Heed this warning about Shohrab Chowdhury. He misrepresents skills, says he is in US, but is in other countries, opens backdoors in software
Wilshire Financial Services
Victoria Pressly AKA Victoria Talbot? SCAM - promised PR press and bookings nothing came of it!!! $4000 later! still nothing. Cherry valley New York
Wilshire Financial Services
Rusty’s Rod Shop Rusty Grindle Criminal activity and thousands in damages to my 6 figure truck build. Certified letter and estimate as proof as Rusty is great at lying just as he did from the start from my truck to his home. We have filed criminal charges Cleveland Georgia
Wilshire Financial Services
ENDBAR FOUNDATIONS INC efi demolition equipment, Endbar Foundations Screwed me out of $2000 on the 1st job and $29,970 on the 2nd Job over 10 Months of work gone. De Ruyter New York
Wilshire Financial Services
Progressive RV insurance Blowing me off. RV involved in hail storm , my RV roof started to leak progressive RV insurance is trying to play the blame game
Wilshire Financial Services
Kalyan Pathuri Scamming Experiences Over Years - Investment scam is the elephant in the room that everyone is aware of yet doesn't acknowledge in the open, and that is the very act that every investment scammer out there takes advantage of. Rockville MD
Wilshire Financial Services
Tervana Car collection Bought a car...or so I thought. I have a loan for a $30,000 car, yet I have no car, "I have been completely ripped off." the General manager said Hollywood Florida
How To Feature Your Report Like Above >>
Blue World Pools
Featured Reports
Wilshire Financial Services
Patsy Ward Hollywood Public Defender Patsy Ward is railroading a disabled autistic child to prison Los Angeles California
Wilshire Financial Services
Regal Keto Shark Tank Regal Keto Diet Pills Reviews This weight is usually regained quickly once you go off the cleanse. Overall, there is little evidence that detox diets help eliminate any of these compounds. Ferndale WA
Wilshire Financial Services
Spectrum Cable Spectrum Came into my home, damaged my PC and leaves me screwed. Their product sucks.
Wilshire Financial Services
Chase Geiser Cube Advertising LLC The American Report Podcast Complete scam artist that uses the seller platform Fiverr.com to help him rip off hard working people for thousands of dollars. He is a liar and a total joke. Austin Texas
Wilshire Financial Services
AMC LLC PROPERTY MANAGEMENT MATT GOELZE IS A LIAR AND A THIEF REFUSING TO GIVE ME BACK MY RENTAL DEPOSIT Salt Lake City Utah
Wilshire Financial Services
Tactical USA login.tacticalusa.com Failed to deliver on all promised goods and services Boston MA
Wilshire Financial Services
Priority Wrecker Service BEWARE OF CASH ONLY SCAMMING TOWING COMPANY, THEY CHARGE $75 PER MILE AND THEY TAKE CASH ONLY THE OWNER IS A CONVICTED FELON WHO HAS multiple arrest Batavia Illinois
How To Feature Your Report Like Above >>
Wilshire Financial Services
Blue World Pools
Ripoff Report Verified Safe
Ripoff Report Verified Safe

Advertisers above have met our
strict standards for business conduct.

Ripoff Report Legal Directory
X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now