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Report: #1309980

Complaint Review: JM Bullion - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Yeti — Columbus Ohio USA
  • Author Confirmed What's this?
  • Why?
  • JM Bullion Nationwide USA

JM Bullion BAIT AND SWITCH Nationwide

*UPDATE Employee: Request for More Information

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Purchased a graded MS63 St Gaudens Gold coin pictured clearly as graded by PCGS.  When received it was graded by the NGC service.  When calling them, the customer service person found it amusing that I was unhappy.  We have a 'disclaimer' stating it could be either grading service.  She did say that she saw why I believed it would be the PCGS but they were legal because of the fine print. 

Please post your report and let them know the bait and switch tactic is unethical!!!

This report was posted on Ripoff Report on 06/07/2016 07:20 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jm-bullion/nationwide/jm-bullion-bait-and-switch-nationwide-1309980. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#1 UPDATE Employee

Request for More Information

AUTHOR: JM Bullion - (USA)

POSTED: Monday, June 13, 2016

Dear Sir,

I'm sorry to hear you are having an issue. Could you provide me with an order number so that I can look into this? We can certainly make this right once I can look at the order.

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