Complaint Review: Joe Beiharz DBA Express Deliveries of Tri-Cities -
Joe Beiharz DBA Express Deliveries of Tri-Cities BEWARE! Lost and damaged multiple householding belonings during a cross-country move
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My household belongings were picked-up from my previous residence and delivered to a new residence in another state per my request. Prior to pick-up, several emails and phone calls were made to the company owner, Joseph "Joe" Beilharz to ensure that his company was capable of doing the job correctly and was familiar with the proper steps required when taking extra caution with antique and fragile items of which were located at my residence. I was assured that the company and moving personnel would adhere to my requests to take extra caution and would ensure no loss of property or damages would occur. Within less than three hours of arriving for pick-up, I noticed one of my large plastic storage totes containing several fragile items on the side of the curb where the moving truck had been parked. The container was in pieces and the contents were gone completely. I immediately contacted Joe and notified him of the issue. [continued below]....
The situation worsened upon arrival to my new location a few days later when I noticed countless furniture and other items had been severely damaged and many completely useless as a result of the poor care during transport. As I began going through boxes, I noticed several items were completely missing. I immediately contacted Joe to inform him of the issue, and again noticed a complete disregard for my situation. He requested details on the items that were damaged/missing which I provided to the best of my ability. I also included photos to show the damages. A few days later he replied requesting the same info again. At this point I decided it was pointless to continue dealing and I requested the name of his insurance company in order to initiate a claim directly through them. After multiple attempts to request this information from Joe, it was evident that he was avoiding me processing any claim against his company. Several months later after conducting my own research, I discovered the name of the insurance company covering the company. I was informed that the insured (Joe) had a lengthy history of not paying premiums, and had recently been dropped by his previous insurance provider for unknown reasons. Ultimately, I was informed that Joe was working under the false pretense that his company only used one truck to conduct in-state operations despite him engaging regularly in cross-state moves using various trucks that had been rented from other companies.
This report was posted on Ripoff Report on 03/21/2018 12:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/joe-beiharz-dba-express-deliveries-of-tri-cities/-37664/joe-beiharz-dba-express-deliveries-of-tri-cities-beware-lost-and-damaged-multiple-house-1435375. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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