Complaint Review: Juniper Barcaly's Card US - Delaware
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- Author Confirmed
- Juniper Barcaly's Card US https://www.juniper.com/ Delaware U.S.A.
- Phone: 302-255-8888
- Web:
- Category: Credit & Debt Services
Juniper Barcaly's Card US Paid online but didn't go through, Agreed to waive late fee - lied Philadelphia Pennsylvania
*Consumer Comment: Did you get a confirmation #?
Show customers why they should trust your business over your competitors...
I pay this credit card off every month completely. This time it didn't go through. A customer service rep called a few weeks later. Said I'm late. I told them I paid it online. He said I could pay now and he'd waive the late fee. I paid. The late fee was never waived and they will not waive it. I've never missed a payment and always pay it off completely every month. I will be canceling this card.
Zack
Miami Beach, Florida
U.S.A.
This report was posted on Ripoff Report on 08/12/2008 05:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/juniper-barcalys-card-us/delaware/juniper-barcalys-card-us-paid-online-but-didnt-go-through-agreed-to-waive-late-fee-li-362206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Did you get a confirmation #?
AUTHOR: Nikki - (U.S.A.)
SUBMITTED: Tuesday, August 12, 2008
Did you get the confirmation number when you paid it? You should always print out the page and/or write down the confirmation number. If your computer goes down, or the website goes down in the process, you can also go back to their website later and see if your payment is pending. I take it you didn't notice that the money was never deducted from your bank account?
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