Just flowers.com Flowers never delivered, what a rip off, DONT USE THEM!!!!

At 8:am on 14 February 2018, I ordered a flower arrangement to be delivered to my wife at her workplace. I made it clear that she worked on a military installation and spent an hour on the phone to verify they could deliver on that Air Force Base. They assured me that they could, garenteed a 5pm Delevery then charged my card. Everything they promised was lies! The flowers were never delivered. I was told they would be delivered the next day. I called and spent an hour on the phone on 17 February 2018 and was told I would not get a refund as the order was going to be delivered. Again, no delivery. Today is 18 February 2018 and I was called and told the flowers were delivered?? Well, NO they were not! The person on the phone said they were left at an office, I’ve never heard of for my wife? They refuse to refund my money and never delivered the order. Order number 8097693 was never delivered, they repeatedly lied, delayed and made up false facts. I have called my credit card company and canceled the charge. DO NOT use this company. They are liars, they will promise anything to get your credit card number and will swear you received your order when you did not. They will blame others, make up excuse after excuse, not answer their phone and accuse you of dishonesty. There is no excuse for this behavior except to rip off unsuspecting customers. LeVing a flower arrangement at a random location ( if that even happened at all) is not delivery to my wife. NO ONE at the base received my order and they refuse to provide a name, building number or address that the flowers were delivered to. What a scam!!!