Report: #298220

Complaint Review: K & M Electronics - Tucker Georgia

  • Submitted:
  • Updated:
  • Reported By: Rochester Hills Michigan
  • K & M Electronics 4744-A N. Royal Atl. DR Tucker, Georgia U.S.A.

K & M Electronics Very Clean Ebay Ripoff that is hard to discover Tucker Georgia

*REBUTTAL Owner of company: K& M Electronics not KM Electronics

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Online electronics retailer is using an unusual scam to rip-off unsuspecting consumers.

I was searching for a Sprint based cell phone for my wife to give as a Christmas present when I stumbled upon a phone for sale by K & M Electronics. The ad stated the phone was a brand new in the box Samsung phone that was also a PDA.

I bid on and won the auction and the company shipped me the phone which I received in new condition in the box. The deal was good and the delivery was fast and I gave them a positive feedback rating.

I charged up the phone and activated it through Sprint and it worked fine. However, I was not able to get the software that synched the phone to my computer to work. After 3 months the phone stopped charging and appeared to need a new battery.

I took the phone to a Sprint store to get a replacement battery and they informed me my phone was built for the European market and that they would not provide parts or service the phone in the U.S. They asked me where I had purchased a European phone and we I told them they warned me about buying phones from Ebay sellers.

I was never able to get a replacement battery for the phone and finally threw it in the garbage in frustration.

Rochester Hills, Michigan

This report was posted on Ripoff Report on 01/08/2008 06:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/k-m-electronics/tucker-georgia-30084/k-m-electronics-very-clean-ebay-ripoff-that-is-hard-to-discover-tucker-georgia-298220. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 REBUTTAL Owner of company

K& M Electronics not KM Electronics

AUTHOR: Lynnm - (U.S.A.)

POSTED: Tuesday, August 26, 2008
My husband owns K & M Electronics, Inc. in Georgia. We are in no way affiliated with KM Electroncis that sells phones, pdas, etc. Our company is an electronics repair firm specializing in broadcast and industrial electronics service. We have repeatedly received phone calls for KM Electronics unhappy clients about phone purchases and can only direct those unhapyy clients back to the website they used to make the purchase as we again are not affiliated in any way with this company. Our company website is www.kmelectronics.com. We repair broadcast/industrial products and don't sell anything. We would appreciate it if these KM clients would research our company and realize that we are not affiliated with this company before posting negative info about our company online or anywhere else. Please retract the negative comments made about our company immediately. We have been in business for over 30 years with an impeccable reputation that we don't appreciate being smeared in any way. We sympathize with these unhappy clients but cannot help them.
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