Report: #1040236

Complaint Review: Kathleen Wilson

  • Submitted: Wed, April 03, 2013
  • Updated: Wed, April 03, 2013
  • Reported By: ldf — Charleston South Carolina
  • Kathleen Wilson

    Charleston, South Carolina
    United States of America

Kathleen Wilson Aqua Harp Unreliable and not trustworthy she did not show up at Wedding Dec 2012 and said she was sorry and would destroy deposit check and cashed check 2 months later Charleston, South Carolina

*REBUTTAL Owner of company: Bride can't provide accurate information

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On your wedding day you plan out everything for your special day. I hired Kathleen Wilson to play at my wedding in Dec 2012. She was to come to my wedding and play as I walked down the aisle, she was a no show, we held up the start of the wedding waiting for her, we thought she maybe got caught in traffic.  No she was a no show even after I text her to confirm and she said that she would be there. I had listed my wedding date on my deposit check in the memo.

The wedding went on with no harpist that we had our hearts set on.  I contacted Kathleen Wilson by email that we were so disappointed and she said that she was sorry and that she showed up the next day after our wedding and she had the date wrong and she cried all the way home.  She said that she would destroy our deposit check and not to worry. 

So we moved on and started enjoying our married life together and we put that behind us.  I was reviewing my checking account and noticed that the deposit check I had given Kathleen Wilson was cashed two months later.  My husband and I could not believe that someone could be so low and trashy. 

I contacted her and she made up some sob story why the deposit check was cashed  and that I should grow up and change my diaper and I was a self absorbed little girl and that when I got a little older that I would mature and wiser, that this really was not a big deal or loss.  She spoke down to me like I was a little girl.  I feel sorry for some young bride that might be taken advantage of by a monster like Kathleen Wilson.  I am over 45 and my husband is 50, so I think Mrs. Wilson needs to show some respect to anyone who she is conversing with regardless of age and not assume that they are young and have not experienced life. You just don't speak to people in that manner.

As you can see this person has no class or respect and is untrustworthy and does not honor what she says she is going to do.  Don't be disappointed like we were on our wedding day and have to contend with someone who is dishonest and has no respect for anyone.

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#1 REBUTTAL Owner of company

Bride can't provide accurate information

AUTHOR: Kathleen Wilson - ()

Lauren Brown Fry contacted me for her wedding on fairly short notice, only several weeks away from her wedding date.

Unfortunately, she never actually read the contract that I sent or apparently subsequent communications. i have a returned and signed contract that contains an incorrect date that she never corrected and never addressed.  This is legally binding document that will stand up in court.

i have kept all email and sent this bride a very clear email, date stamped and referring to her Saturday wedding and I will see her then.  True to form, she never responded with either a call, text message or email correcting the error.

i have been a professional harpist for over 30 years and this is the first incident of this type I have even had. I am one of the most respected musicians in the industry locally. I don't get rattled when dealing with weddings because I understand the business so well. I also understand the stress which is why I issue contracts and follow up before wedding dates.

 Brides are responsible for giving their vendors accurate information and following up with them.  They are responsible for reading legal documents and ensuring accuracy. I have performed close to 6000 wedding ceremonies and receptions over these years.  I am extremely diligent about confirming uocoming events and did so in this case.  I cannot and will not be held responsible for a bride who chooses to be careless and irresponsible in providing basic accurate information about a major event.

I feel very badly about what happened, I did my best to apologize and was rebuffed.  

This bride absolutely did not pay anything.  Her check was accidentally deposited and that same amount refunded instantly.  I have a cancelled check demonstrating this, again, along with the intial contract with incorrect information as to her wedding date that she never bothered to read and immediately correct, and our final email prior to the wedding, confirming the incorrect date that she never addressed.

Brides bear responsibility and unfortunately, this one chose to be careless and has attempted to slander a long standing outstanding musician.  

if it becomes necessary, I may may choose to post her contract or emails at some point however they contain her personal information and I have more decency than to post names, addresses and phone numbers on the internet.

it is my hope that she as well as other brides actually read documents sent to them so that sad incidents like this do not occur again.  I'm an outstanding harpist but my mind-reading skills are not sharp. I trust that my clients are giving me the information that I need.



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