Complaint Review: Kenny Thomas Olathe Toyota - Olathe Kansas
- Kenny Thomas Olathe Toyota 685 Rawhide Road, Olathe, Kansas U.S.A.
- Phone: 913-780-9919
- Category: Auto Dealers
Kenny Thomas Olathe Toyota Tire For Life Sales Ripoff Olathe Kansas
*Consumer Comment: BUY A COROLLA GET BURNED LITERALLY....
*Consumer Comment: I have an idea
*Consumer Comment: SAFETY ALERT: YOUR CHILDREN'S LIVES COULD BE IN DANGER IF YOU HAVE A TOYOTA BECAUSE....
Shortly after we drove the car off the lot we had issues with the tires on the car not performing and after several trips to the service center we finally were told that they need to order "more expensive factory tires" because the "cheap ones would not work on our car". They finally got those tires in and replaced our cheap ones, they were better but frankly the car never drove or rode like I expected the top of the line Toyota would.
We've put about 40,000 miles on the tires and they are fried. All service work with the exception of oil changes and tire rotation have been performed at this dealership. This includes an appalling bad job of replacing brakes that turned into a major hazard to my family because they didn't diagnos a bad cellinoid and repeated tire balancing and alignment to try and fix the performance issues.
We've been told by the Service Manager, Tom Blackman that our "tire for life" warranty is void because we didn't use them for ALL repairs (yep because we didn't come to them for our oil change and tire rotation which we have documentation for) we are no longer eligible.
I will never buy another Toyota product and I will tell everyone that this dealership is far from ethical.
This report was posted on Ripoff Report on 05/26/2009 12:44 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kenny-thomas-olathe-toyota/olathe-kansas-66061/kenny-thomas-olathe-toyota-tire-for-life-sales-ripoff-olathe-kansas-455389. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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