Kikker 5150 ,Killer Kelly kikker is trying to sue a customer that paid in full and defended the kikker name Brentwood california

I sincerely feel sorry for the dealers of Kikker 5150. They're more than likely honest, hard-working people who get caught up in the lies and poor customer service of this "company."

If you do a simple Google search for Kikker 5150, you'll find numerous complaints about the company. DO NOT DO BUSINESS WITH KIKKER. Even though the product seems cool, the quality is Chinese grade slop. You'll kill yourself in the long run. Many people have experienced parts falling off the bike during use. Some people have even experienced broken frames!

The Better Business Bureau has 18 complaints on file thus far, including:

These complaints concerned :

2 regarding Contract Issues BBB Definition:
Contract Issues - Claim of alleged failure to honor contract or agreement, work performed without authorization, or invalid contract.

1 - Failure to honor a contract or agreement
1 - None of the Above - Contract Complaint Issue
2 - Regarding Customer Service Issues BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.

BBB Definition:
Customer Service Issues - Claims alleging unsatisfactory customer service, including personnel's failure to provide assistance in a timely manner, failure to address or respond to customer dissatisfaction, unavailability for customer support, and/or inappropriate behavior or attitude exhibited by company staff.

1 - Failure to provide promised assistance or support for products or services
1 - Failure to respond to phone calls or written requests for assistance or support

6 regarding Delivery Issues BBB Definition:
Delivery Issues - Claims alleging delayed delivery of ordered merchandise.
1 - Delivery of unordered products
4 - Non-delivery of products
1 - None of the Above - Delivery Complaint Issue

2 regarding Guarantee or Warranty Issues BBB Definition:
Guarantee or Warranty Issues - Claims alleging failure to honor the terms regarding guarantees or warranties.

2 - Failure to honor service under the terms of warranties

4 regarding Product Issues BBB Definition:
Product Issues - Claim alleging a product does not meet the expectations of the complainant, including defective merchandise.

2 - Defective, damaged, or incorrect product received
2 - None of the Above - Product Quality Complaint Issue

1 regarding Sales Practice Issues BBB Definition:
Sales Practice Issues - Claims of alleged sales presentations made in person or by telephone that contain misrepresentations of the product or service, high pressure sales practices, failure to disclose key conditions of the offer, and verbal representations not consistent with written contractual terms or agreements.

1 - Sales presentation used dishonest sales practices

1 regarding Service Issues BBB Definition:
Service Issues - Claims of alleged delay in completing service, failure to provide promised service, inferior quality of provided service, or damaged merchandise as a result of delivery service.

1 - Delayed completion of service

These complaints were closed as:
15 No Response BBB Definition:
No Response - The company failed to respond to the complaint.


3 Resolved BBB Definition:
Resolved - The company resolved the complaint issues.

As taken from: http://goldengate.bbb.org/WWWRoot/Report.aspx?site=99&bbb=1116&firm=124368

If you value your life and your hard-earned money, DO NOT BY A KIKKER HARDKNOCK.