Complaint Review: Klass Wagen - Bucharest, Timisoara, Cluj Napoca, Targu Mures, Bacau, Iasi, Sibiu, Craiova
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- Author Confirmed
- Klass Wagen Str. Fermei E, Nr. 7, Otopeni, Ilfov, România Bucharest, Timisoara, Cluj Napoca, Targu Mures, Bacau, Iasi, Sibiu, Craiova, Romania
- Phone: +40 374 020 002
- Web: https://www.klasswagen.com/
- Category: Auto Rentals
Klass Wagen KlassWagen, klasswagen.com Preventing me from using my credit card CDW coverage and overcharging for their CDW coverage Bucharest, Timisoara, Cluj Napoca, Targu Mures, Bacau, Iasi, Sibiu, Craiova
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I rented a car from Klass Wagen in May 2018 in Timisoara airport, Romania.
Please be aware that their CDW charges are about 22 Euro per day, I have not seen any other company that charges this much.
My credit card actually insure me for damages that are covered by CDW insurance, but in case of a damage they require the car rental company to substantiate the charge with a repair estimate or actual repair bill. The representative at Klass Wagen told me that they will not provide such documentation because their charges are determined by a table they use without regards to the actual cost. He gave me an example for repair of a windshield that will cost 600 Euro. That is about 2-4 times more of the average actual cost of such repair.
I found reports on a known travel web site of a guy that they charged 840 Euro for replacing a windshield.
This practice is unfair, deceptive, makes credit card insurance impossible to be used, and force people to buy their outrageously expensive CDW coverage.
I will never rent from this company again and I recommend everyone else to avoid them as well.
This report was posted on Ripoff Report on 05/30/2018 11:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/klass-wagen/bucharest-timisoara-cluj-napoca-targu-mures-bacau-iasi-sibiu-craiova/klass-wagen-klasswagen-klasswagencom-preventing-me-from-using-my-credit-card-cdw-covera-1445286. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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