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Report: #476148

Complaint Review: Knight's Inn - Terre Haute Indiana

  • Submitted:
  • Updated:
  • Reported By: Bloomington Indiana
  • Knight's Inn 1 W Honey Creek DR Terre Haute, Indiana U.S.A.
  • Phone: 812-238-1586
  • Web:
  • Category: Hotel

Knight's Inn Called front desk to ask our money back due to false advertisement, and were told she was calling the cops! Terre Haute Indiana

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My boyfriend and I chose to stay at Knights Inn hotel among the many other options due to the advertised low rate of 31.99 / night and an indoor pool. We were definitely going to stay at a hotel with a pool, and made sure to bring our bathing suits. We checked in quickly, the lady was pretty nice, and we went up to our room. The first thing we did was changed into our suits to take a dip. When we arrived at the pool, there was a yellow note attached to the locked gate that was a Notice of Closure--stating the pool was closed until further notice by the Health Department. I called the front desk and demanded a refund--seeing as how it was advertised there was a pool, and no sign or mention at the front desk of the pool being closed--and the lady was immediately defensive and refused to give our money back because "it states there are no refunds at the front desk." While we tried explaining that we weren't concerned with anything else other than the pool, she told us that if we didn't immediately hang up, we would have the cops called on us! I was almost in tears, not only because I just spent 40 dollars on a useless hotel with nothing to do for a night, but also because I was treated so rudely and inconsiderately.

Chelsie0023
Bloomington, Indiana
U.S.A.

This report was posted on Ripoff Report on 08/03/2009 07:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/knights-inn/terre-haute-indiana-47802/knights-inn-called-front-desk-to-ask-our-money-back-due-to-false-advertisement-and-were-476148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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