Complaint Review: LA Auto Gallery Porsche Dealership - Woodland Hills California
- LA Auto Gallery Porsche Dealership 21301 Ventura Blvd. Woodland Hills, California United States of America
- Phone: 818-884-4411
- Web: www.LAAutoGallery.com
- Category: Auto Dealers
LA Auto Gallery Porsche Dealership The Auto Gallery LA Auto Gallery Shady Lease Tactics Woodland Hills, California
*Consumer Comment: Now, GOOGLE this Vehicle identification number WP0CB2A84BS730248
*Author of original report: Update
*Author of original report: Porsche's lack of consumer support
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About a year ago a friend referred me to the Auto Gallery Porsche dealership in Woodland Hills, CA, to buy a new car. When I went there, they didnt have the car I wanted but said they could order one. While I waited for a new car to be delivered they wanted me to lease another car from them, which they said they would buy back when a suitable new car came in. Since I had a car to drive, I told them I wasnt interested. After checking with the Sales Manager, the sales representative then said they could buy the leased car back at a set price that would cover all the lease payments, etc., since it would only be for three months. My friend had recently done a similar buy-back type of deal with this dealership so I trusted them to keep their promise. Three months later they refused to buy the leased vehicle back for the prearranged amount and have offered $30,000 less than originally promised. They have subsequently fired the sales representative I was dealing with, saying he wasnt authorized to make the deal.
If you DARE do business with this dealership, be sure to get EVERYTHING in writing SIGNED and AUTHORIZED by only the OWNER, Harrison Gray, before agreeing to ANYTHING, or they could just fire your salesman and claim he was not authorized to make your deal!
This report was posted on Ripoff Report on 12/30/2009 08:21 PM and is a permanent record located here: https://www.ripoffreport.com/reports/la-auto-gallery-porsche-dealership/woodland-hills-california-91364/la-auto-gallery-porsche-dealership-the-auto-gallery-la-auto-gallery-shady-lease-tactics-wo-547811. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#3 Consumer Comment
Now, GOOGLE this Vehicle identification number WP0CB2A84BS730248
AUTHOR: Auto dealer fraud Investigator - ()
SUBMITTED: Tuesday, August 05, 2014
#2 Author of original report
Update
AUTHOR: RTT - (United States of America)
SUBMITTED: Saturday, June 19, 2010
I previously commented about a dispute I was having with The Auto Gallery and Porsche. Since that time, the situation has been resolved to my satisfaction. I now realize that my dispute with the dealership and Porsche was the result of an unfortunate mutual misunderstanding and miscommunication.
#1 Author of original report
Porsche's lack of consumer support
AUTHOR: RTT - (United States of America)
SUBMITTED: Wednesday, February 24, 2010
I neglected to mention that the (subsequently fired) Auto Gallery Representative I was working with was not just a "salesman" but the Auto Gallery's "Porsche Fleet Manager", who apparently got that position despite being untrained, working as a rogue employee with no supervision and able to make deals without anyone else at the dealership knowing about them!! Yeah right!!
When contacted, Porsche of North America Consumer Support said they don't get involved with the business practices of each individual dealership. With "Consumer Support" like that I know I'll never buy another Porsche!!
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