Complaint Review: Lakewood Home Furnishings - Lakewood Ohio
Lakewood Home Furnishings Unreliable; drama queens; disorganized; noncommunicative Lakewood, Ohio
*REBUTTAL Owner of company: Who is the drama queen
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Kathleen suggested that if I hadn't sold my dining set by July 15, to give her a call and if she had sold some store inventory by that time, she would still consider buying the dining set. I called and scheduled a pickup for 20 July. I called the store because I wasn't certain of the date Kathy had said she'd be over. She never returned my call. I called the afternoon of July 20 to confirm our appointment. She never returned my call. Kathleen didnt keep her appointment and she didn't call. She claimed that she called my cellphone twice and there was no answer and no voicemail. This is false. There were no records of missed calls or incoming calls from Kathleen's cellphone or store number. I had some problems receiving other calls, so I took my phone to the T-Mobile store and talked to Tech Support. Ive been making calls on my phone and testing it to make sure it was receiving incoming calls and voicemails, and it seems to be in working order.
Kathleen scheduled another appointment for this evening. around 6:45. I called to tell her I'd be home in case she couldn't reach me by phone, and I called her at 7:25 when she didn't keep her appointment.
Lakewood Home Furnishings wasn't under any obligation to by my dinette set. I was willing to let it go and try to sell it another way. I dont understand why Kathleen would encourage me to call her a second time, then make appointments and not show. I took the table apart for moving and I spent two evenings waiting for her. This is a shoddy business practice.
This report was posted on Ripoff Report on 07/21/2011 05:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lakewood-home-furnishings/lakewood-ohio-44107/lakewood-home-furnishings-unreliable-drama-queens-disorganized-noncommunicative-lakewo-756118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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