Complaint Review: Legacy Long Distance - Cypress California
- Legacy Long Distance 10833 Valley View St Cypress, California U.S.A.
- Phone: 800-670-0015
- Category: Telephone Companies
Legacy Long Distance Charged $20.75 for 30 second phone call to my debit card! Ripoff Cypress California
*Consumer Suggestion: Legacy RipOff Stops Here! How to fight back.
*Consumer Comment: I agree with alma and have to add.
*Consumer Suggestion: Use pre-paid calling cards....
Here is my story to help others be aware of the rip-off that is occuring at pay phones everywhere by Legacy Long Distance.
It was Mother's day , May 14 2006. I stopped at the grocery store on my way to church services and when I got back in my car it wouldn't start. I started looking for my cell phone and realized I had left in on the charger at home. So I started looking for change in my purse to call my husband and could not find any.
I walked to the payphone to figure out what to do. I picked up the reciever and dialed 0 and was told dial 1 for collect call or 2 for credit/debit card. I pushed 2 and was prompted to put in my card # then experiation date then 3 digit security code on the back. As soon as I dialed the last number it started dialing and my husband did not answer, I left a voicemail. The call was probably a total of 30 seconds at the most. I made a total of 4 calls that way and never got through just hung up when voicemail answered. I was never told or promted to hear rates and assumed it would be the usual 50 cents.
The next day I had charges to my bank account from Legacy Long distance 4 for $20.75 each and 4 for $20.00 each. The $20.00 ones were authorizations. The final charges that went through totalled $83.00. What a rip-off!
I called legacy long disctance and was told that was the usual fee for people who didn't have coins available. This is insane and I am going to try to get this on the news so this doesn't happen to other people.
This put my bank account into an overdrawn status and I have incurred over $400 in bank charges because of this company.
This report was posted on Ripoff Report on 05/26/2006 09:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/legacy-long-distance/cypress-california-90630/legacy-long-distance-charged-2075-for-30-second-phone-call-to-my-debit-card-ripoff-cypr-193404. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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