Report: #213075

Complaint Review: Legacy Long Distance - Cypress California

  • Submitted:
  • Updated:
  • Reported By: Scarborough Maine
  • Legacy Long Distance
    10833 Valley View Street, Suite 150
    Cypress, California
    U.S.A.

Legacy Long Distance Ripoff Outrageous and deceptive long distance phone charges Cypress California

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I forgot to bring my cellphone on a recent trip to Philadelphia. My return flight home was delayed, so I needed to call a friend in Maine to ask her to feed my dog because I would be getting home very late. I used a pay phone at the Philadelphia Airport and, after dialing the phone number, an operator came on the line and requested a credit card number, so I gave her my Visa card number.

I just received my credit card statement, and there is a charge of $15.05 for a 30-second phone call! I called the 800 number that appeared beside the charge, assuming that the charge was an obvious error. The person answering the phone advised me that the $15.05 charge was their minimum fee regardless of the length of the phone call. I told her that was ridiculous charge for a 30-second call, and she said that I should have requested their rates before making the call.

I expected that a phone call charged to a credit card would cost more than typical rates, but $15.05 is ridiculous!

I see that there are numerous compliants on this company in the RipOff Reports, so I wanted to add mine. This company is an outrageous scam and needs to be shut down. I intend to dispute this charge with my credit company, and I will also file a complaint with the FCC.

Richard
Scarborough, Maine
U.S.A.

This report was posted on Ripoff Report on 09/27/2006 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/legacy-long-distance/cypress-california-90630/legacy-long-distance-ripoff-outrageous-and-deceptive-long-distance-phone-charges-cypress-c-213075. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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