Report: #1151222

Complaint Review: Legoland Florida - Winter Haven Florida

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  • Reported By: Allen — Lawrenceville Georgia
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  • Legoland Florida 1 Legoland Way Winter Haven, Florida USA

Legoland Florida Lego land Over promise under deliver :( Winter Haven Florida

*Consumer Comment:


Show customers why they should trust your business over your competitors...

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I do understand how business work and I do understand that they are for profit company but at least If I am leaving $500 in your organization, I should get my money worth or some sort of amusement. It started when they did not wanted to honor discount pricing that I was clearly eligible for since I had two small kids with me. Off course tickets are none refundable so make sure you are very careful what you are buying. Staff are none attentive and not pleased to help, whenever I would I ask a question I would see on their faces that they are not happy I am asking them question, it looked like they didn’t wanted to be there.  I have been also disrespected by the staff member and false accused while I was just minding my own business. Games to “win” something are such a scam to the point that I wasted $20 with intention to win a toy for my son who ended up crying as we didn’t get anything and I am fairly active well fit guy, so mastering something that children should be able to do shouldn’t be an issue. Seeing him cry at the park where we paid small fortune just to get in have crushed me, we came there for kids not for us. It is designed for you not to win. Anyway Park is somewhat clean but bathrooms are not so much, urine smell was so strong you can’t get out fast enough. I wish I was better informed and will know for future.

This report was posted on Ripoff Report on 06/01/2014 06:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/legoland-florida/winter-haven-florida-33884/legoland-florida-lego-land-over-promise-under-deliver-winter-haven-florida-1151222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment


AUTHOR: Robert - ()

POSTED: Sunday, June 01, 2014

What specific discount were you trying to get on the admission and what was the specific reason they denied it?

What specific questions did you ask when the staff seemed like they didn't want to be there?

What specific thing did the staff accuse you of doing when you were just minding your own business?

As for the games,  if as you seem to think that since these are games that kids should be able to do with no problem.  Why didn't you get a kid to play the game?  Oh...because that would embarass you and make you feel like less of a man after all you are fairly well fit..yea that has to be it.  It couldn't be something like it doesn't matter where you go that these "Carnival" type games are not designed so everyone wins.

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