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Report: #1339632

Complaint Review: L'etoile - Internet

  • Submitted:
  • Updated:
  • Reported By: Deb — California USA
  • Author Not Confirmed What's this?
  • Why?
  • L'etoile Internet USA

L'etoile Illustra; Hydracare Skin Skincare offered - pay shipping only Internet

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Pop up advertisement for "Angelina Jolie" new skincare line.  Pay shipping only and you can try for free.  When I was paying for shipping it offered a 2nd eyecream product for shipping only so I included that in my order. 

I received the products and within a week or so I have a $90 charge on my bank account.  Called & they said I signed up for a free trial and if I didn't cancel w/in 14 days I would be charged for the product sent.  The only way I could get my money back was to return the product - unopened!  How to you trial a product if it is unopened? 

I asked for the website & on the webpage it offers the same deal and includes a disclosure regarding the trial period & paying in 14 days for the full product cost.  The pop up by no means discloses this.  I would not have ordered the product if it did.  I was just curious and figured why not try it if it would only cost $5.99. 

Major scam.  Hoping they get busted somehow.  I googled Angelina Jolie skincare line, notta.  Bunch of crap.

This report was posted on Ripoff Report on 11/23/2016 03:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/letoile/internet/letoile-illustra-hydracare-skin-skincare-offered-pay-shipping-only-internet-1339632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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