Complaint Review: LG Corporation - Nationwide
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- LG Corporation Nationwide USA
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- Category: Appliances
LG Corporation LG washer is a rustbucket and the company does not care Nationwide
*Author of original report: The Point Is...
*General Comment: WOW!!!
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I purchased a $1,000 LG front-loading washer in 2010. Two years ago, it began to rust around the receptacle in which you add detergent, bleach and fabric softener. The rust has spead so widely around the entire receptacle area and under the top of the machine that I actually put my finger through it! I am told this is a "cosmetic" problem, even though rust flakes spill into the recptacle cups after each wash and I have rust stains all over my clothes.
I have written and called the company repeatedly, including a PR manager. Each time, I was told that this is a cosmetic problem and not covered under my extended warranty. The last time I called, in September 2016 to renew my extended warranty, I was told this type of warranty cannot be renewed again because of the age of the machine.
Be that as it may, I bought this pricey machine to replace a perfectly good 1980s Whirlpool washer that had come with the house. Never once did the old machine rust.
I have babied my LG washer, rarely using bleach and, when I do, using a funnel to put a bleach-water mixture in the receptacle so it will not come in contact with the metal. I air out the machine between uses to prevent mildewy gaskets. I have not done anything to warrant this extensive rust problem and can only guess that it is a design flaw.
I am so disappointed that a very expensive machine that is barely seven years old is rusting so badly and ruining my clothes. I want this washer replaced by the comapny or a new top put on free of charge.
This report was posted on Ripoff Report on 12/29/2016 01:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lg-corporation/nationwide/lg-corporation-lg-washer-is-a-rustbucket-and-the-company-does-not-care-nationwide-1346475. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
The Point Is...
AUTHOR: - ()
SUBMITTED: Friday, December 30, 2016
Let me adjust my crown, dust the venom off my ermine lounging cape and say this: If you spend good money for something of quality, it's reasonable to expect it will last longer than something not of the same quality. And since you are paying for a name and a reputation, you would expect a company to try to satisfy your concerns or at least offer a solution.
The internet is filled with complaints similar to mine, about this machine. I invite them to come forward on this forum. If you're considering an LG washing machine, read the many complaints out there.
#1 General Comment
WOW!!!
AUTHOR: Tyg - (USA)
SUBMITTED: Thursday, December 29, 2016
Talk about a self entitled mouth breather! LG is NOT going to either replace it for free OR give you your way in ANY shape or form. This damage has occured during YOUR USE of said machine. YOUR WORD is NOT GOOD ENOUGH!! YOU cannot be believed!! YOU would say ANYTHING if it got it for free. So get over yourself princess and go buy a new washing machine. The time to take care of this was over two years ago, which you did not do. YOU cannot expect that THEY are going to do ANYTHING for you almost 7 years after your purchase. That is just YOU trying to use ANY medium to attempt to get your way. Face it, the blackmail YOU are attempting CAN cost YOU!!! Its called DEFAMATION!! Lets just hope that LG doesnt ACTUALLY see your post because THEY can sue YOU for what YOU have posted. If I can see your post for the blackmail that it is then LG would see it as well. YOUR situation is EASILY repairable by contacting a washing machine repair company in your area and ask them if they have a USED version of YOUR washer and if YOU can buy the piece you need.
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