Liberty Home Protection Thought American Home Shield Is So Bad Warning To All This Company Liberty Home Protection Is Rated Number 1 This Is The Badest Of All Will Not Come Out For Repairs ripoff South Plainfield New Jersey

I understand why you may think what you do, but you are wrong. I am an HVAC and Appliance repairman and do work for sevral insurance companies. No furnace cost $7000.00, YOU MAY BE CHARGED THAT MUCH FOR A NEW ONE, but it only cost me around $600 - $900.00, aS A SERVICE TECH I agree to do service on an A/C or furnace for a certain ammount from the insurance company, the insurance company supplies the furnace ( they have much more buying power and get them at an even lower cost than i can even get them) I install the furnace and it cost them around 900 - $1,100.00 minus your deductable. Just becouse the retail price of a 3 ton condenser is around $1500.00 beleive me when I tell you I buy them all day long for $600.00 and the insurance companies get them around $500, plus what they pay me they spend around $700.00 , when you would have spent over $1500.00, still think the insurance company is ripping you off? The trouble I find is some people get these polocies knowing their ac is about to crap out and think they are going to scam the insurance company, I get offered hundreds of dollars daily to suggest to the insurance companies that they replace the whole system, I don't do it ofcorse. Then they get irate becouse all that needs to be done is a compresor or something to get them running again, they threaten me and also make claims agenst me becouse I didn't get them a new condenser when they only needed a compressor. Read your contracts people. your not getting ripped off, and the people who come to work on your systems are independent contractors. The insurance people do not, DO NOT have employees working on your systems. It sounds like most complaints are dirested at the wrong people. Your complaints are against the contractors. You should let your insurance company know if you are un happy with the company they send out, or not satisfied with their diagnoses. Your critisising the wrong people, If i told a customer they would have to wait 48 hours I think they would get pretty mad at me, and maybe call for another company to come out. Don't get mad at the wrong people, if you call your insurance company yelling at them you will get nowhere, just call them and tell them what you are unhappy about and they will try to help.

Just FYI (I used to work for AHS) the contract verbage you have copied from Liberty HP contract is the exact same verbage used in the AHS contracts. I thought you may want to know just in case you look for a different home warranty co. This is part of their "limitations of liability" section. On some of the items they cover no-one explains to you that's it's only covered for a certain amount.

Oh & by the way, the AHS customer service reps skills aren't much better then their contract. Especially if you have a true problem. AHS also doesn't explain to you that during the summer time for example if your a/c goes out they think it's ok to wait up to 48 business hours (unless you make them aware of a medical condition). Policies such as these aren't printed on the contract & create a big part of the customers frustrations.

I wish you the best of luck in dealing with Liberty---till your contract expires or you cancel it and just start a small savings account for your home repairs (maybe you can even even a few extra $$'s in interest. :-)

' please read this >

NOTE: We will pay a maximum of $1,500 for access, diagnosis and repair or replacement of any hot water or steam circulating heating systems during each consecutive 12-month period beginning on the start date listed on the Schedule Page and continuing until the Agreement is terminated. Coverage available on one standard residential heating system up to 150,000 BTU input, or One Air Handler with up to 25 kW resistance heat, or one Boiler up to 400,000 BTU input (as listed on nameplate).

so in other words if your furance cost between $2,300 To $7,000 this compnay will only pay you $1,500 towards the cost of the furance, you will have to make up the differnts ''WOW'' Not Good At All

This Is A Rip Off' They Will Not Pay You 100% Full Replacment, IF the furance cost $3,000 you will have to pay $1500, or if the Furance cost $4,000 you Will Have To Pay $2,500 Riperr What Ya Think ? The Same Apply Below Please Read.

Ductwork COVERAGE includes: Ducts from heating or cooling Unit to point of attachment at registers or grills.

EXCLUSIONS from coverage include, but are not limited to: Registers, grills, asbestos-insulated ductwork, dampers, improperly sized ductwork.

NOTE: We will provide access to ductwork through unobstructed walls, ceilings or floors, only and will return the access opening, to rough finish condition. With respect to encased ductwork, We will pay a maximum of $500 for access, diagnosis and repair or replacement during each consecutive 12 month period beginning on the start date listed on the Schedule Page and continuing until the Agreement is terminated.

Their telephone number is 1-866-725-0113