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Report: #1362869

Complaint Review: Lighthouse Vanlines - Hackensack New Jersey

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  • Reported By: CyberGuy — Chicago Illinois USA
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  • Lighthouse Vanlines 140 Prospect Ave Hackensack, New Jersey USA

Lighthouse Vanlines Run, don't walk from Lighthouse Vanlines Hackensack New Jersey

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Although Lighthouse Vanlines claims to be customer service oriented, it appears not to be the case as I have had several problems with them;

  • They misplaced / lost over 5 items including a 6' stainless table
  • They mis-shipped / delivered several items from another customer and were NON responsive to returning to retrieve the items.  Nor did they respond to numerous phone call and email requests despite being immediately notified and having had a picture of the inventory tag  of someone else's property emailed to them.
  • The driver said he would return by end of day to pick up those items - the items were never picked up
  • The driver also said he would return to assemble two pieces of furniture but did not do so despite several calls to both the driver and the Lighthouse corporate office

I have emails to back up my complaint to Lighthouse Vanlines - USDOT 1914057 

This report was posted on Ripoff Report on 03/20/2017 11:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/lighthouse-vanlines/hackensack-new-jersey-07601/lighthouse-vanlines-run-dont-walk-from-lighthouse-vanlines-hackensack-new-jersey-1362869. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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