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Report: #70746

Complaint Review: Livermore Trucks - Livermore California

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  • Reported By: culver city California
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  • Livermore Trucks 1887 1st St Livermore, California U.S.A.

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well lets just start by saying.. never buy a car from this so called used car dealer, he buy real cheap crappy cars that dont run very well, sell them to people who really need a car, but rip them off on price, interest, and give you a car that will only run for a few months. My story is I bought a car from them, that they said was checked by a mechanic, and was ready for 4 wheelin right now.

well theres the 1st lie... we fell for there lines and bought the car, well in no time, like a week, it had broke down twice, and had already spent almost a grand to get it running again. well this went on for a long long time and $1,000s of dollars later, the stupid car still runs like crap then after running a carfax on my car, i found out the odometer was rolled back extremely.

So i was really buying a car with 150,000 miles on it instead of the 65,000 thats was read actual on the odometer, so in all they commited fraud, which they do everyday in their buisness. they wont help you with the car they sell you if it breaks down right after you buy it. They lie, cheat and steal to make the car deal. so much info on these guys, just not enough time, just please stay away from this dealer, even if the deal sounds perfect, something will go wrong, ask the great number of ex - employess. ask them how often they replace employees. then think real hard. they are crooks and will stop at nothing to sell you a bad car!!!!

Mad Jeeper
somewhere in cali now, California
U.S.A.

This report was posted on Ripoff Report on 11/01/2003 03:08 PM and is a permanent record located here: https://www.ripoffreport.com/reports/livermore-trucks/livermore-california-94550/livermore-trucks-ripoff-theifs-liars-sell-bad-cars-way-too-high-priced-owner-is-a-liar-mat-70746. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
6Consumer
1Employee/Owner

#7 UPDATE Employee

Matt is one of the most generous & giving people I know!

AUTHOR: Chris - (U.S.A.)

POSTED: Monday, December 31, 2007

It is a shame when small minded people vent on the internet in an attempt disguise there true misscomings.

I have bought several trucks from Matt & Lisa with confedence knowing that I made a smart choice, I have been a buisness owner for the past 18 years and can smell a ripoff from a mile away!

Everytime I have dropped in on Livermore Trucks I am amazed how hard they work to satisfy my needs and they follow up after the sale to make sure I am happy with my purchase!

I have recommended them to several people & had nothing negetive back to me.

The reason people like myself buy Used vehicles is the savings over new. As for me I will not buy new knowing that my employees will trash it then lie about it.

Lastly look at who is posting this negitive stuff on Livermore Trucks (USED CAR SALESMEN) Haaaaaaaaaaa!

Chris the TOYDOC

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#6 Consumer Comment

Quick Sale Makes It Easy in Livermore

AUTHOR: Matt - (U.S.A.)

POSTED: Saturday, November 18, 2006

We bought a corvette via the internet from a private party. We had been trying to sell our car for a month or so when we listed it on the internet. we had it sold a few times but the finances did not go, the wife did not aprove, and a fraudulent cashiers check from texas
came in the mail asking us to send back a wire for travel expences.

We came across an e-mail of a guy who worked at dealership who buys all the cars for them. I was suprised that LIVERMORE TRUCKS was interested in buying my CORVETTE Z-06. After talking with Matt Hicks we found out that the dealership sells high line automobiles, comuter cars and vehicles of special intrest too.

We had been to Car Max, what a disapointment. Some kid came out to inspect our babbie then he insulted us and our intelligence with a low-ball offer. we wasted our day and gas too.

When we Arived at the dealership we were greeted by Matt. After a quick inspection and test drive he agreed to complete the pay-off and pay us the difference in form of a cashiers check which was drawn at Bank of The West just down the street.

We wish we had come to livermore trucks first, they had some realy nice vehicles. I was suprised to find out that they did not even have sales people. Matt explained to me that they were able to keep there priceing low and up-front without the need to pay the salesperson. Matt was confident that the future of car sales was about quality and price period. With the Internet people look to avoid hassel grind and with dealers, which is exactly what they do.

We wish we had come here first. They had the exact 2006 corvette Z-06, black on black with factory navigation we were searching for. it only had 2,500 miles on it and there up front price was thousands lower then we paid.

We will be back to buy a vehicle when our son turns 16. I saw a mustang he would die for!

I would also recomend this dealership as they were realy cool.

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#5 Consumer Comment

Not a RIP OFF

AUTHOR: Mr - (U.S.A.)

POSTED: Saturday, May 20, 2006

Well here is my comment:

I sold my 2005 Mustang GT to these guys. It is in great condition and they paid me a fair price for the trade in. Hence - customers can get a super a car from Livermore trucks. And wahtever this other guy wrote is crap in my eyes. I know what I sold them and it is a fantastic car. Why did I sell it? I changed jobs recently and got a company car. Being single I decided it is not finacially smart to own two cars. Hence I sold my very beloved Stang to these guys. So take it from a seller of a used car, that Livermore trucks does have excellent cars - because I took real good care of my stang and was very sad to give it up. But since I am not rich, it was the right thing to do. So there are great deals to be had there. I am in no way affiliated with them, and am only writing this rebutal because I know my Stang ROCKS. If you happen to buy it - enyoy it and take good care of her :)

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#4 Consumer Comment

Not a RIP OFF

AUTHOR: Mr - (U.S.A.)

POSTED: Saturday, May 20, 2006

Well here is my comment:

I sold my 2005 Mustang GT to these guys. It is in great condition and they paid me a fair price for the trade in. Hence - customers can get a super a car from Livermore trucks. And wahtever this other guy wrote is crap in my eyes. I know what I sold them and it is a fantastic car. Why did I sell it? I changed jobs recently and got a company car. Being single I decided it is not finacially smart to own two cars. Hence I sold my very beloved Stang to these guys. So take it from a seller of a used car, that Livermore trucks does have excellent cars - because I took real good care of my stang and was very sad to give it up. But since I am not rich, it was the right thing to do. So there are great deals to be had there. I am in no way affiliated with them, and am only writing this rebutal because I know my Stang ROCKS. If you happen to buy it - enyoy it and take good care of her :)

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#3 UPDATE EX-employee responds

THE OWNER SHOULD JUST FESS UP TO HIS OLD BAD DOINGS AND HOPEFULLY IS CLEANING UP HIS BUISNESS AND CONDUCTING PROPER BUISNESS ETHICS!!!

AUTHOR: AN EX EMPLOYEE - (U.S.A.)

POSTED: Monday, November 24, 2003

WELL, JUST SOUNDS REAL FUNNY TO ME, I AM AN EX EMPLOYEE, NOT THE ONE THEY ARE TALKING ABOUT, AND I FIND THE REBUTTLE EXTREMELY FUNNY!! ANOTHER PACK OF LIES.....

I NEED TO REMAIN NAMELESS FOR MANY REASONS. I HAVE CONTACTED THE PERSON WHO WROTE THE ORIGINAL REPORT AND HIS STORY IS TRUE AND GOES ALONG WITH A WHOLE LIST OF THE SAME PROBLEMS WITH OTHER CUSTOMERS WHO HAVE BOUGHT PROBLEMATIC VEHICLES FROM LIVERMORE TRUCKS, WHO USED TO BE DIVERSIFIED VEHICLE SERVICES, HMMMMMMMMM WHY DID THEY CHANGE THE NAME...........??????

MAYBE BECAUSE THEY COULDNT SELL CARS WITH THE OLD NAME......I HAVE NAMES AND PHONE NUMBERS OF ALL THE PEOPLE I HAD SOLD CARS TO IN THE TIME I WORKED FOR THE SO CALLED DEALERSHIP, AND AM IN THE PROCESS OF SENDING THEM ALL LETTERS SO EVERYONE IS AWARE OF THE BAD BUISNESS ETHICS, THAT " DALE " HAS STATED IN HIS FALSE REPORT, SO THAT THEY CAN ADD TO THE GREAT STORIES HERE.....
THE FACTS: ARE THAT LIVERMORE TRUCKS COMMITS FRAUD EVERYDAY THAT THEY ARE ALLOWED TO BE OPEN, AND SOMEONE FROM THE MEDIA, OR A FINANCIAL INSTITUION SHOULD REALLY LOOK INTO THE WAY BUISNESS IS BEING DONE THERE.

AND AS FAR AS THE ORIGINAL REPORT FROM THE SUPPOSED " DISGRUNTLED , TROUBLED , ABUSIVE " EX EMPLOYEE, YES HE IS DISGRUNTLED, AND TROUBLED , BUT THATS BECUASE OF HIM HAVING TO DEAL WITH LIVERMORE TRUCKS. DBA DIVERSIFIED VEHICLE SERVICES.......... ANYONE WHO HAS BEEN THERE WILL KNOW WHAT WE ARE TALKING ABOUT.

BASICALLY THE OWNER SHOULD JUST FESS UP TO HIS OLD BAD DOINGS AND HOPEFULLY IS CLEANING UP HIS BUISNESS AND CONDUCTING PROPER BUISNESS ETHICS!!!

DALE...MATT....LISA...GROW UP!!!!!
GLAD TO HERE MITCH LEFT, KNEW HE COULDNT TAKE THE CRAP ANYMORE!!!!!!! HE WILL GET A KICK OUT OF ALL OF THIS!!!!!HI MITCH!!

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#2 UPDATE Employee

Ex salesman distorts and misrepresents Livermore Trucks

AUTHOR: Dale - (U.S.A.)

POSTED: Friday, November 21, 2003

This guy is THE THIEF that he accuses others of being. He stole even from his colleagues and now wants to disrupt our business by lying. He didn't fit into this business because his ethics (or lack thereof) didn't match the good business ethics of Livermore Trucks. I'd like to get my Hewlett Packard IPAC back. I've worked at Livermore Trucks almost 4 years I've seen them come and go but I dont miss this guy. I know who this guy is because he is the only one to EVER claimed odometer problems and it wasn't an issue while he worked here. The only issue he raised was an exhaust leak after he owned the car for over a year and that was an inexpensive problem that I advised him how to fix. This company stepped up to assist him as an employee well beyond what any bank or other employer would do. WAY BEYOND!I question the motives of this guy's complaint nearly two years after he quit suddenly and without notice leaving me here alone to run the lot. He was not dependable when he was here and disappeared for hours without telling anyone. This screwed up my schedule and plans more than once. I'm not going anywhere!

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#1 REBUTTAL Owner of company

*DISGRUNTLED and TROUBLED EX-EMPLOYEE ..This abusive ex-employee POSING as an unsatisfied customer

AUTHOR: Allen - (U.S.A.)

POSTED: Thursday, November 20, 2003

Livermore Trucks solved problems regarding the 1988 Jeep but can rarely solve the driver's personal problems.

This abusive ex-employee POSING as an unsatisfied customer highlights how LIVERMORE TRUCKS does find solutions to peoples' needs when buying a car.

THE FACTS: Livermore Trucks is a CARFAX CERTIFIED dealer, we offer a CARFAX report on every vehicle. Livermore Trucks is a Credit Union Direct Lending(CUDL)authorized (one of very few) independent dealer. Livermore Trucks is a locally owned and family operated business dealing with our neighbors who have come to trust us for their car and truck buying needs. Repeat business is important and good value is our imperative.

Livermore Trucks offers a choice of warranty plans on every vehicle sold. Livermore Trucks has a network of banks and lending institutions who offer fair, competitive interest rates.

Livermore Trucks buys vehicles from local private parties as well as buying millions of dollars of inventory from the most reputable nationwide auctions who stand behind their sales and work diligently to prevent and eliminate odometer fraud. This case was pursued by them and Livermore Trucks and found to be BASELESS.

Repairs were handled under warranty. None of the other CLAIMED repair bills could be produced for reimbursement. LOTS OF DETAILS show how we helped a troubled ex-employee finance the purchase of a car, refinance it twice and redeem his repo when NO ONE else would help. His account was finally settled at a discount, by his "mommy" after he concealed his car for months(a crime) to avoid another repo.

Call 925 606 5300 for help with any type of car or truck including HIGH LINE EXECUTIVE vehicles through our wholesale locate program.

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