Report: #1365456

Complaint Review: Locksmith 24-7 AKA Locksmith Pros

  • Submitted: Sun, April 02, 2017
  • Updated: Sun, April 02, 2017
  • Reported By: Aaron — Portland Oregon USA
  • Locksmith 24-7 AKA Locksmith Pros


Locksmith 24-7 AKA Locksmith Pros unknown -- ripoff artists... shabby work... high prices... damages to home... do not honor any service guarantees Portland OR

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We were reeling from a burglary/robbery at our home one month ago and called these folks to come and install a deadbolt. They showed up in the evening and charged us $300 to install a deadbolt from the garage into the house. We soon realized (a few days later) that they had gouged a huge hole in the doorframe many times too large for the bolt (for the bolt to sink into)(basically -severely damaging the doorframe).. And we also came to realize that they had installed NO STRIKE PLATE for the bolt. We also had to remove the plate they had screwed into the actual door --because it was cutting into the doorframe upon opening and closing the door.

We chiseled out wood ourselves since they refused to honor any workmanship gaurantee promptly. It's been a month now, and we have called them many times since they say they gaurantee their work... There is VERY MUCH shoddy work here to repair. [continued below]....

..... They almost NEVER call back (tho they promise they will) And if they DO call...they insist someone wait here at the house all day for them in case they "DECIDE" to show up-- Well... obviously they have never shown up to fix the horrible workmanship and damage they have created here. They clearly have NO intention of actually fixing ANY of this.... This company clearly is very crooked and should obviously be stopped from being allowed to harm other consumers. We have not called the BBB yet -- but we need to do so.

This report was posted on Ripoff Report on 04/02/2017 08:22 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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