Complaint Review: Lorelia Coventry - Select State/Province
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- Author Not Confirmed
- Lorelia Coventry Select State/Province USA
- Phone:
- Web: lorelia.net
- Category: Beauty Salons
Lorelia Coventry Jane- company spokes person I paid 6.43 canadian for a trial offer cream, my credit card was charged an additional 105.15. I called the company and they refused to refund my money. info@lorelia.net internet- info,
*UPDATE Employee: Lorelia Customer Care
Show customers why they should trust your business over your competitors...
I signed up for a trial offer of Lorelia Coventry cream and gave them my credit card for 6.43 on November 15th. On December 12th, my credit card was charged an additional 105.15. I called the company at 888-907-5860 to ask for a refund. I was told no refunds and no product.
This report was posted on Ripoff Report on 12/12/2013 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lorelia-coventry/select-stateprovince/lorelia-coventry-jane-company-spokes-person-i-paid-643-canadian-for-a-trial-offer-cream-1106473. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Lorelia Customer Care
AUTHOR: Customer Service - ()
SUBMITTED: Monday, March 24, 2014
Lorelia is dedicated to an extremely high standard of customer care and we are committed to wholly resolving any and all concerns that our customers may have about their purchase. Our commitment to providing the highest quality service possible is reflected in our policies.
We offer a 14-day trial. We give our customers a generous trial period with the product so they’re able to try it to see if it’s right for them before purchasing it. If for any reason at all you’re not satisfied, simply let us know and we’ll cancel your account to ensure that you’re charged nothing further.
A large majority of our customers who take advantage of this free trial go on to take Lorelia month after month and they do so because they experience results. It works. These results are a reality of Lorelia’s key ingredients: a proprietary blend (Deionized Water, Jojoba Oil, Cylomethicone, Dimethicone Crosspolymer-3, Polyacrylamide, C13-14 Isoparaffin, Squalane, Matrixyl 3000, Co-Q10, Vitamin A, Vitamin C, Vitamin E, Vitamin F, Hyaluronic Acid, Lycium Barbarum Goji, Coffee Berry, Acai, Noni, Pomegranate, Green Tea, and Mangosteen) that was designed to increase the growth of collagen, add volume, and dramatically lift, smooth, and renew your skin.
Our corporate mailing address:
Lorelia Skin Care
3000 boul des Laurentides, Suite 12 – 200
Laval (Montreal), QC H7K 3G5
Canada
Our website:
http://mylorelia.com/
And lastly, please call us. 1-888-907-5860. Our customer care department is available Monday-Friday 8am-7pm EST, and we want to hear from you.
Thank you for your time, thank you for your interest in Lorelia, and we look forward to helping you achieve your skin care goals.
Best Regards,
Lorelia Skin Care, Corporate
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