Report: #1389716

Complaint Review: Lowe's

  • Submitted: Tue, August 01, 2017
  • Updated: Tue, August 01, 2017
  • Reported By: Repair01 — Grand Junction Colorado USA
  • Lowe's


Lowe's Home Center Lowes protect plans Nationwide

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I purchased a Troy-bilt rototiller on03/15/2015 with a 3 year extended protect plan.  It work great until this summer.  I followed all of the suggestion Troy-bilt could give me over the phone with no luck.  I called the Lowe's protection plan phone number and was help by three well informed customer service people.  The result was they sent someone to pick up the tiller to take in for service under the plan at no addition cost to me.  So far so good.  Will wait for their assessment of the unit.  This is contray to the post by other people and needs to stated for the benefit of Lowe's company.  I will post a follow up in the nest week as to the resulotion to my problems.

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