Complaint Review: Luster skin - Santa Ana California
- Luster skin 3952 D Claremont Mesa Blvd Santa Ana, California United States
- Phone: 888-506-6140
- Web: Lustereye.com
- Category: Beauty Skincare
Luster skin I did not authorize charge of 92.00 on March 1,2018 Santa Ana California
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I thought I had purchased a product with no further obligation to purchase more product. I responded to a advertisement, which led me to fill out a form including billing information for a one month sample of cream and serum for $4.95 and $5.97 which I was charged with no problem. As a good consumer I checked for any conditions subscriptions and did not see any specifics. The receipt do not mention anything about a subscription or trial offer. All that was mentioned was Thank you for your purchase of Luster Eye Serum and Defying Cream. I spent a hour on the phone arguing with them. I never authorized the charges, nor agree to authorize charges while she told me I did, The first woman I spoke with was rude and cancelled my account at my stern request. She then hung up without any resolution. I then immediately called back and spoke with a man any received the same treatment. The only thing they offer back was 35%refund. That is unacceptable to any consumer. So, in other words, there is still a total of 57.00 in dispute, this company should be reported by every woman cumsumer. They should be put out of business. I’m very angry,,,
This report was posted on Ripoff Report on 03/06/2018 09:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luster-skin/santa-ana-california-92117/luster-skin-i-did-not-authorize-charge-of-9200-on-march-12018-santa-ana-california-1432781. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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