Complaint Review: LUXE DOPE Media, LLC.
LUXE DOPE Media, LLC. Sad and So Distracted Manhattan, New York Internet
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This company has taken scam artist to another level. With the clever use of internet graphic design, they have the ability to give the illusion of a realistic and functioning company. However given time, they simply do not deliver and do not respond to inquiries. Do not dare use this company without an attorney or without establishing a legally binding contract.
I hired the company upon recommendation of someone for a logo and website design. The company advertises a 4-10 day turnaround for logo design. Our board was very clear when we initiated the relationship that we wanted completion of logo before development of website.
With a reasonable fee, (which we clearly see now as a bait) and the desire to expedite services, we advanced payment expecting a logo within a reasonable period of time. The initial design was perfunctory and required major revision. The second design was more in alignment with organizational vision and only required minor tweaks.
It has now been four months and the company has abandoned the project, does not return emails, ignores requests to speak with project manager and sends automatic responses to text and phone calls stating "no calls; either text or email" which they respond to neither.
The company advertises on the website that they are an award winning multimedia group with customers such as Universal and BMW but their customer service is so primitive, it is doubtful that they are equipped to maintain such accounts.
Our organization requested (in writing) that the company complete the final logo revision, for a total of 3 drafts which is not unrealistic for a developed company, and return monies advanced for work not completed i.e. website. They have simply disappeared and not responded.
Be very careful here. It simply is not worth it!
This report was posted on Ripoff Report on 03/25/2017 08:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/luxe-dope-media-llc/internet/luxe-dope-media-llc-sad-and-so-distracted-manhattan-new-york-internet-1363914. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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