Complaint Review: Luxesaving
Luxesaving Advertised designer consignment purses and sold me a new counterfeit purse. No refund. Internet
*Consumer Comment: Malware website
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I am dealing with this referenced online company which said they deal in various designer Consignment purses. I ordered one Louis Vuitton and it was received and I found it to be a brand new counterfeit LV purse. I know this because I study LV purses and compare with others and this one did not match the genuine LV one for many reasons. I know it is against the law to sell counterfeit designer purses, and I know companies do it anyway, but I was under the impression they had to at least state they were replicas and not genuine consignment items. The company did not immediately respond to my request to return the purse, but on their site they said it had to be returned within 7 days of delivery, so I sent it back to China from the address on the package within the 7 days. Apparently I was supposed to send it to some fictitious address to which they never told me in my many times of asking. Now they located it but I must pay shipping and restocking and “good loss” fees of a total of 50% to get my money back. They were days late, almost non existent, to respond to anything I wrote to them. They were just terrible to respond and unfortunately their English was difficult to understand. I seem to now be out $300+ US, and don’t see any recourse being that I am in Canada and the ordering was all done online, but I hope we can stop this business from defrauding other customers. I’m not 100% sure, but in seeking information on this website it seems to be located in Florida. If you wish, or if it would help, I have my correspondence back and forth to them along with my return shipping information of the item. I could be contacted for help or any further information you might need. Thank you for listening.
This report was posted on Ripoff Report on 12/11/2016 12:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/luxesaving/internet/luxesaving-advertised-designer-consignment-purses-and-sold-me-a-new-counterfeit-purse-n-1342579. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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