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Report: #1470403

Complaint Review: Macy's -

  • Submitted:
  • Updated:
  • Reported By: Enigmax82 — United States
  • Author Confirmed What's this?
  • Why?
  • Macy's United States
  • Phone: (888) 431-6229
  • Web:
  • Category: Fraud

Macy's Macy's refused to provide us with the cash back for signing up for a wedding registry Internet

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My wife and I created a lengthy wedding registry with very expensive items. At a store location, a store represenative signed us up for our wedding registry and promised 5% cash back if we did so and forced us to open up a Macy's credit card to earn the rewards. We opened the Macy's credit card and were promised 5% cash back on the total amount that people spent buying gifts directly off our registry. Our friends/family purchased thousands of dollars of merchandise. However, we never received a single penny of that cash back and when we called Macy's customer support we were told the employee who signed us up for the registry made a mistake and did not correctly sign us up so they refused to make good on their promise and give us our money. Macy's refused to give us any cash back despite purchsing thousands of dollars of merchandise and Macy's customer support even admitted it was their error but refused to correct the error and honor their promise.

This report was posted on Ripoff Report on 12/28/2018 03:19 PM and is a permanent record located here: https://www.ripoffreport.com/reports/macys/macys-macys-refused-to-provide-us-with-the-cash-back-for-signing-up-for-a-wedding-regist-1470403. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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