Report: #294622

Complaint Review: Macy's

  • Submitted: Wed, December 26, 2007
  • Updated: Tue, February 12, 2008
  • Reported By: Bishop California
  • Macy's
    PO Box 6938 The Lakes Nv

Macy's Macys Department store Rip Off Billing San Diego Ca California

*UPDATE EX-employee responds: easy fix

*Consumer Suggestion: how to resolve your issue

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Macys Department Store in San Diego has sent me a revolving account bill with intrest compounded for somthing I Did not purchase and will or can not send proof of who or what was purchased and by whome. Just keeps building intrest and sending and tellephoning me to pay them ..Are they so despearat at Macys to get there money they have to go out and steal it from unsuspecting customers. Although I am not a coustomer of Macys to start with.

Bishop, California

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#1 UPDATE EX-employee responds

easy fix

AUTHOR: Slayer_of_debt_collectors - (U.S.A.)

Call Macy's Credit Customer Service and explain the situation. You can dispute the charge with them. Usually these are fixed easily and quickly.
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#2 Consumer Suggestion

how to resolve your issue

AUTHOR: Kristy - (U.S.A.)

your probably the victim of Id Theft.. You need to first call Macy's customer service and explain you never made the purchase (or never had a card with them etc) and ask them to place a hold on whatever account they have for you from future purchases..

write a letter via certified Mail to Macy's bank.. then you need to contact all three credit bureau's and place a fraud alert.. so new credit cards can't be opened in your name without them actually confirming it's you..

if you ignore the situation.. it could end us with you being fired from your current job (or unable to get a new one) especially if the collections agency sues you and you never show up in ... and they get a garnishment order on your paycheck some employers this is an automatic termination as the paperwork to comply is complex and they dont think your worth it..
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