Report: #394472

Complaint Review: Magic Jack

  • Submitted: Mon, November 24, 2008
  • Updated: Mon, November 24, 2008
  • Reported By: fredericksburg Texas
  • Magic Jack

Magic Jack Incompetent customer support Florida

Show customers why they should trust your business over your competitors...

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This company provides NO phone number or email that you can actually contact them through. Their only means of "support" is through their "online chat service" and believe me it is worthless. The "techs" are untrained, unskilled and completely unable to handle assistance with your account. Half of the time the phone did not work and god forbid you should ever try to change you email associated with your account. You can forget it. You'll have to get a whole new number to start over. Then getting the original account cancelled is another nightmare.

Don't use this product - you'll only end up crying and having to notify everyone you know of a change in telephone numbers. (And thats if you one of the lucky ones)

fredericksburg, Texas

This report was posted on Ripoff Report on 11/24/2008 11:20 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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