Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #378823

Complaint Review: Magic Jack/tigerjet - Internet

  • Submitted:
  • Updated:
  • Reported By: Jackson Michigan
  • Author Confirmed What's this?
  • Why?
  • Magic Jack/tigerjet www.magicjack.com Internet U.S.A.

Magic Jack/tigerjet DONT BUY MAGICJACK Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

I bought magicjack and it worked ok until just after the point where i could not return it (15days) I used it only once in a while at first then found it did not work or worked very poorly in the mornings and evenings, as I write this, it took me over ten calls to retrieve one voice mail off of their server, I will dial and it pauses and gives me a dial tone again and over and over and so on.
I have ran their fixes, bought a new phone,upgraded my cable internet to the fastest available, changed phone cords, changed USB ports, set memory uses for background services, unplugged it, reset my modem etc.etc.etc.

As if all this was not bad enough, I tried their "live chat" which is not live, you have to type in a question then they respond with 7 or 8 answers from the keywords you use, I tried different questions and got the same answers which are already posted on their web page under "FAQs" Save yourself the grief, pay an extra 12.00 bucks and get your internet providers VOIP service. I have paid the same as 6 months of cable phone service trying to get this thing to work, now I'm going to give it to someone I don't like and get a reliable phone service.

As for CNET and all these other folks who raved about this thing, they must have made one or two calls in the middle of the day and called it good.

Paul86fxr
Jackson, Michigan
U.S.A.

This report was posted on Ripoff Report on 10/06/2008 05:27 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magic-jacktigerjet/internet/magic-jacktigerjet-dont-buy-magicjack-internet-378823. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now