Complaint Review: MagicJack - Internet
- MagicJack Internet United States of America
- Phone:
- Web: www.magicjack.com
- Category: Communications & Networking
MagicJack Their claim that they will replace a defective device is garbage. They make you buy a new one, then cancel the free year you pay for. Internet
My MagicJack device failed, and their chat technicians couldn't provide a fix, even though they tried for 2 weeks. Their propaganda states they will replace the device if it fails or they can't fix it, but they told me I would have to buy a new one. The price for the new device includes a year of service. I initiated a chat to install the new MagicJack program and install my old number. Because I wanted my old MagicJack phone number, they refused my free year of service. They said it was their policy. When I said it wasn't fair, they terminated the chat.
This report was posted on Ripoff Report on 12/07/2009 07:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/magicjack/internet/magicjack-their-claim-that-they-will-replace-a-defective-device-is-garbage-they-make-yo-535494. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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