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Report: #525789

Complaint Review: magnetic emporium - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Nancy — Bellerose New York United States of America
  • magnetic emporium Internet United States of America

magnetic emporium I did receive an email from them today 11/19/09 they said that they would be sending the product out to me. phone numbers don't work because of new phone system. I will update. prevous listed this is just an update Internet

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The store promised to send me a necklace and bracelet charged my credit card. the phone numer listed rang and rang. the number on the charge slip belongs to another company.  I did send an e-mail telling the company that I would take further action and that I would think the were fraudulant if I did not hear from them.  The company apologized and said I should not have been charged until the item was sent. they also did not say when they were sending the product but it was on back order.  I sent them another e-mail telling them to immediatly refund my card until they are ready to ship my order. they said they are shipping my order today.  I had advised them that I was contacting my credit card company and consumers affairs to see if they were creditable agency and they said that the customer is the number one priority. of course all by email.  hopefully all is taken care of and the items will be shipped today and the case is closed. Sometimes things do really go wrong and a company is wrongly accused lets hope this was the case.

This report was posted on Ripoff Report on 11/19/2009 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/magnetic-emporium/internet/magnetic-emporium-i-did-receive-an-email-from-them-today-111909-they-said-that-they-woul-525789. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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