Report: #409635

Complaint Review: MAJIC JACK - Nationwide

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Ripoff Report is Xcentric Ventures

Submitted: Thu, January 08, 2009
Updated: Thu, January 08, 2009
Reported By: — ATLANTA Georgia

Author Confirmed

Why?

MAJIC JACK MAJICJACK.COM Nationwide U.S.A.

Phone:
Web:
Category: Telephones

MAJIC JACK UNABLE TO RETURN PRODUCT --(c)-- internet

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I ordered the Majic Jack and it worked fine for the first 30 days then it started shutting off and telling me that I need to plug it in for it to work but it was already plugged in!

I was online for hours with technical support doing their "repair" options. Nothing ever worked. I asked for a replacement twice and was told a "return" form would be sent via email. I have been looking for this form for weeks and have yet to receive one. Whenever I IM them they take all of the information again and say "wait" for your return form.

I simply want the item replaced, assuming mine is defective, and can't even get them to do that!

Chris
ATLANTA, Georgia
U.S.A.

This report was posted on Ripoff Report on 01/08/2009 12:23 PM and is a permanent record located here: https://www.ripoffreport.com/reports/majic-jack/nationwide/majic-jack-unable-to-return-product-c-internet-409635. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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