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Report: #701005

Complaint Review: Market Trader's Institute, Inc. - Lake Mary Florida

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  • Reported By: Larry — Valencia California USA
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  • Market Trader's Institute, Inc. 400 Colonial Parkway, Suite 350 Lake Mary, Florida United States of America

Market Trader's Institute, Inc. MTI Will Goldenberg Lied to me to get a signed contract. Lake Mary, Florida

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Too bad I didn't do proper due dilligence before signing their contract.  Maybe next time.

I was lied to by Will Goldenberg, Education Specialist of MTI when I asked specific questions.  I wanted to see the track record of their "Earn While You Learn" program.  Mr. Goldenberg said I would  only be able to see that once I joined their education program.  Here, again, I didn't do the proper due dilligence on my own.  I went for their 'ultimate' package and signed the contract.  Then I went to their home page and found the track record was available to anyone.

I downloaded their track record into Excel and analyzed their results.  Lo and behold, they lost money.  What the fine print says is that they do not consider the spread.  Well, when I input that into the spreadsheet, they lost money in some months and made very little in others.

At that point, I sent them an email and a letter by snail mail cancelling the contract because of fraud.  This I did the day after signing the contract.  I had many conversations with their representative, Tad DeVan, insisting that the contract be cancelled and my $1,000 be refunded.  Mr. DeVan finally told me they had decided to refund my money.  I asked for an email confirming that decision.  He said their accounting department would be sending it that day or the next.  Never happened.

Then I started getting dunning calls from their Accounting Dept.  Each time I would have to go through the story.  Overall, it didn't make any difference.  They didn't refund my money and they put the bill into collections.

In the process of disputing this fraudulent contract, I sent a letter and documentation to the Florida Attorney General as a complaint against MTI.  After a time they responded and said they were not following up on my complaint, but would 'file' it in case they do in the future.

If you have been scammed by MTI, please make a complaint to the Florida Attorney General.  The complaint form is at http://www.myfloridalegal.com/ConsumerComplaint.pdf.  Please print and fill out.  It may help you and it will help make a larger case against MTI.

I also made a complaint to the Florida Better Business Bureau.  This was pretty much of a farce.  They expect you to check back to their website frequently to see if the company responded.  They have your email and could simply automatically let you know if they wanted to.  Bummer.

This report was posted on Ripoff Report on 02/28/2011 05:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/market-traders-institute-inc/lake-mary-florida-32746/market-traders-institute-inc-mti-will-goldenberg-lied-to-me-to-get-a-signed-contract-l-701005. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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