Report: #1454004

Complaint Review: Marttree - Beijing ChangPing District

  • Submitted:
  • Updated:
  • Reported By: JoeT — Tucson Arizona United States
  • Marttree
    TianTongYuan DongYiQu 21 HaoLou 2-603
    Beijing, ChangPing District

Marttree Wang Li Falsely Advertised Product As A Cell Phone Case Beijing ChangPing District China

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This company will take you for a ride. They fraudulently advertised a product as a cell phone case, when it wasn't one. It was simply a folding wallet with two slots for credit cards. If you do business with them, you do it at your own risk.

When I identified the disconnect to them and asked for a refund, they instructed me to ship the product back to an address in Bejing China at my expense, then promised me they would refund the product price and my outbound shipping expense. Bear in mind this was a $15.00 product.  

They further instructed me that the original inbound shipping expense that I incurred when I ordered it would not be refunded, even though the product was 'not as advertised'. 

They did offer store credit on their site in lieu of a refund. But, would you take store credit from a merchant who essentially ripped you off already? Probably not. 

Do not do business with Marttree!

This report was posted on Ripoff Report on 07/29/2018 08:27 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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