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Report: #427148

Complaint Review: Massage Envy - Thornton Colorado

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  • Reported By: Thornton Colorado
  • Author Confirmed What's this?
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  • Massage Envy 1181 E 120th Ave # B Thornton, Colorado U.S.A.

Massage Envy Pre-Paid Massages Held Hostage! Thornton Colorado

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I have "pre-paid" for 3 massages for my girlfriend. Massage Envy is holding those pre-paid massages hostage because my credit card declined payment for the next month's dues. I explained that my credit card was breached and I had to cancel the card and I have not yet received my new card. They refuse to honor the "pre-paid" massages! Holding these massages hostage seems very illegal to me. Please investigate. I'm going to cancel my membership's with them and report them to the Better Business Bureau as well. This is NOT good business! I've reported them to Tom Martino at www.troubleshooter.com as well as the Better Business Bureau. I PAID FOR THESE MASSAGES! I SHOULD BE ABLE TO USE THEM!

Location:

Massage Envy
1181 E. 120th Ave. #B
Thornton, CO 80233
303-920-4200

Mebillunot
Thornton, Colorado
U.S.A.

This report was posted on Ripoff Report on 02/22/2009 11:38 AM and is a permanent record located here: https://www.ripoffreport.com/reports/massage-envy/thornton-colorado-80233/massage-envy-pre-paid-massages-held-hostage-thornton-colorado-427148. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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