Complaint Review: Master Sports - San Diego California
- Master Sports 5270 Eastgate Mall San Diego , California USA
- Phone: 858-945-4889
- Web: mastersports.com
- Category: Sports Instruction
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I could not find this company on the Yelp website, so I created their account. I just wanted to warn other parents about their refund policy and poor coach that we happened to get. My son was very interested in soccer and played with my husband a lot, so I decided to enroll him to try out. The outcome after first class: the kid does not want to play soccer again, and he refuses the kick the ball. This was not like that before the class.
The sour moment started when I was reminded. Mind you, I did read the fine print, but failed to register that the company's reference to "the assessment and team placement" meant that the kids started the classes and that was the assessment and placement". It is misleading and not fair. What if we do not like it? What if the coach is not good? If you like it, then you are in luck.
They offered a discount for the next enrollment. Wait?! Why would I want to spend more money there, if I decided it was a mistake in the first place?
Overall, disappointed with the service. The coaches are ineffective and have pretty weak rapport with kids. My son also attended a baseball course with another provider in the same time, and he had no problems obeying the coaches. The Master Sports coach was basically pushed around by my ever trying 4 year old. The refund policy is not too fair. The classes that were attended could be paid for out of the amount paid, and the rest due to poor service could have been refunded.
This report was posted on Ripoff Report on 05/01/2014 11:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/master-sports/san-diego-california-92127/master-sports-sports-san-diego-california-1143435. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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