Complaint Review: MASTERCARD - OPT-ONE - EDP REPORTING - Internet
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- Author Confirmed
- MASTERCARD - OPT-ONE - EDP REPORTING http://www.yourcreditnetwork.com/review.aspx?id=100353317, http://edpreporting.com/ Internet U.S.A.
- Phone: 800-430-0672
- Web:
- Category: Internet Fraud
MASTERCARD - OPT ONE - DEBITCARD - EDP REPORTING fraudulent billing, not helpful, ripoff, dishonest, hidden terms & conditions, refusal to go any further to help the matter, fraud Internet
*Consumer Comment: Easy Resolution
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4/27/07 I "accidentally" ordered a debit-card by mistake (thinking it was just a credit card) and them after you hit ok it THEN shows you there was a fee of $159.95 ($59.95 not refundable) and I called not even 20 minutes later they refused to give it back to me - this is such bull. I filled out a return form that they faxed me, to atleast get $100 back and I faxed it almost 2 months ago. They confirmed receipt that they got it.
I still have not received my refund and when I email them and call them they tell me "we cannot issue you a refund because the charge is not showing it was received by the company" and they don't help any further - so what do I do? sit here with my finger up my butt. This is beyond ridiculous. Obviously if the money was taken out, it is very easy to put it right back in. They had no problem taking the money out within 4 days, and since it was taken out - where did it go?
This is complete fraud and I'm not receiving any help from anyone. The keep telling me "allow the necessary time for procession" well that time is up and they still are of no help.
Michelle
Carle Place, New York
U.S.A.
This report was posted on Ripoff Report on 06/12/2007 07:07 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mastercard-opt-one-edp-reporting/internet/mastercard-opt-one-debitcard-edp-reporting-fraudulent-billing-not-helpful-ripoff-253895. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
Easy Resolution
AUTHOR: Cal - (United States)
SUBMITTED: Friday, January 26, 2018
Michelle, Please call the Attorney General's office for your state and have them handle this for you. Attorney General will send your complaint to them in the form of an investigation, which typically gets things resolved very quickly. I've used them several times over the years, resolves very quickly.
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