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Report: #129498

Complaint Review: Match.com - Internet

  • Submitted: Sun, January 30, 2005
  • Updated: Fri, June 16, 2006
  • Reported By: columbus Georgia
  • Match.com
    http://www.match.com
    Internet
    U.S.A.

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I found that Match.com screens all emails sent and received between customers. They do not state this in writing anywhere on their site. This means, if you send an email to someone who is not a member, the email is altered by an employee of match.com in order to keep you from giving any means of communicating outside the service.

Definite Ripoff!

J
columbus, Georgia
U.S.A.

This report was posted on Ripoff Report on 01/30/2005 07:54 PM and is a permanent record located here: https://www.ripoffreport.com/reports/matchcom/internet/matchcom-this-service-reads-incoming-and-outgoing-emails-of-its-customers-internet-129498. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
7Consumer
0Employee/Owner

#1 Consumer Comment

they delete emails

AUTHOR: Curtis - (U.S.A.)

today i sent outa bunch of emails to members.
it appeared that none of them actually were sent.

i just sent a user 5 different emails.
2 of which contained website links to my personal site. One was even disguised a bit to not be the typical pattern of a web address.

of the 5 emails, those 2 never were sent. the other 3 without web addresses went thought fine.
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#2 Consumer Comment

Match.com breaches user rights

AUTHOR: Jered - (U.S.A.)

Marco is incorrect in his above comment.

I have read and printed the membership/service agreement, terms of use and privacy policy for Match.com.

If you are a paying member, you have the right to provide your personal email address or contact information in your email correspondence through the system. Even if that email is to a non-paying member (nowhere does match.com indentify this as prohibited activity, although they warn you to be careful of revealing personal information).

Although there is no language in the agreement between the paying subscriber and match.com stating that inclusion of personal information is prohibited, Match.com will filter all personal email addresses out of correspondence and replace it with the member's match.com address. This tactic is used in an effort to force non-subscribing members to join.

This would be well and good IF match.com clearly identified this in the agreement members are to abide by.

In fact, Match.com fruadulantly adds this footer to email correspondence:

------
Please REMOVE ANY MENTION OF YOUR EMAIL ADDRESS FROM THE BODY OF YOUR MESSAGE. We are unable to strip away email addresses other than those in the "From:" line.
------

In reality, they routinely DO strip email addresses from the body.

This is clearly a deceptive practice and grounds for a class action lawsuit.
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#3 Consumer Comment

My identity was stolen from a porn site

AUTHOR: Steve - (U.S.A.)

I was a member like 5 different times. My identity was stolen from a porn site and I should have taken the site for slander and I didn't. Its ashamed b/c I would have put these people out of business.
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#4 Consumer Comment

My identity was stolen from a porn site

AUTHOR: Steve - (U.S.A.)

I was a member like 5 different times. My identity was stolen from a porn site and I should have taken the site for slander and I didn't. Its ashamed b/c I would have put these people out of business.
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#5 Consumer Comment

My identity was stolen from a porn site

AUTHOR: Steve - (U.S.A.)

I was a member like 5 different times. My identity was stolen from a porn site and I should have taken the site for slander and I didn't. Its ashamed b/c I would have put these people out of business.
Respond to this report!

#6 Consumer Comment

My identity was stolen from a porn site

AUTHOR: Steve - (U.S.A.)

I was a member like 5 different times. My identity was stolen from a porn site and I should have taken the site for slander and I didn't. Its ashamed b/c I would have put these people out of business.
Respond to this report!

#7 Consumer Comment

Match.com nothing different then other dating services

AUTHOR: Marco - (U.S.A.)

Nothing wrong with screening emails from members sending to non-members. as it does state they can screen messages for "security" reasons. it's just a marketing stradegy so that non-members will become members to view their messages from members.

if you dont like them screening your emails or worried then keep it clean.
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