Complaint Review: MCA
MCA Motor Club of America MCA SCAM / SUB-STANDARD CUSTOMER SERVICE / NEVER AGAIN / AAA FROM NOW ON! www.tvcmatrix.com Internet
*UPDATE Employee ..inside information: Get the truth: MCA, motor club of america
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MCA is the worst company ever! Not only was I not paid for the people I signed up. I called for service to get my car towed for repair and spoke to a Desiree (the manager of roadside repair) she was terrible! Beyond rude, snarky, and very unhelpful! She gave me the opposite information that I was previously given and now I have to pay out of pocket to have my car towed...I'm a single mother of two! I cancelled my membership as a result of their lack of assistance, long hold time, unwilligness to help, and lack of supervisors! They only had one supervisor available, no one above her, and reps that did not know how to check a fax! This company may have been in business a while, but so was Al Capone! DO NOT USE THIS COMPANY!!!! What a rip-off!! I wish I could get my money back!
This report was posted on Ripoff Report on 01/08/2014 09:10 AM and is a permanent record located here: https://www.ripoffreport.com/reports/mca/internet/mca-motor-club-of-america-mca-scam-sub-standard-customer-service-never-again-aaa-fr-1113846. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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