Complaint Review: MDansby - New York New York
MDansby TERRIBLE PRODUCTS AND SERVICES New York, New York
I purchased the Landlord Report software to manage over 100 units which I currently manage. Since purchase, I have had nothing but issues trying to use many aspects of the software. On a few occasions I have lost information, was told my product isn't registered, etc. etc.
Just recently, I had another issue where I was told my product wasn't registered. When I purchased this software I was given an activation code so that I may use the software. This means that I should never have an issue using the program and would only have to contact MDansby for any other support which I may need. In June my support subscription expired and I am no longer able to use the support system. When I reached out to their support team, I was told that I needed to spend $150.00 so that they can take a look at my issue. I have to pay another $150.00 just so they can check on the activation information that they provided me with???? So I can no longer use the software I purchased????
I have no choice but to find better software for their lack of customer service and a faulty product. I will also be contacting the BBB and reporting them.
DON'T USE THEIR PRODUCTS...ANY OF THEM!!!!!
This report was posted on Ripoff Report on 08/20/2012 01:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mdansby/new-york-new-york-/mdansby-terrible-products-and-services-new-york-new-york-929934. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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