Complaint Review: MedicalAlert
MedicalAlert ConnectAmerica and other names DO NOT DO BUSINESS WITH THIS COMPANY, THEY WILL LIE TO YOU Broomall Pennsylvania
*Author of original report: Re: Alex's response to my comments
*UPDATE Employee: Medical Alert Values Our Customers
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When my elderly mother was living at home we set up a MedicalAlert system for her. Then we moved her into an assisted living facility. I gave them my charge card to bill each three months. The problems started when I cancelled the service and returned the equipment. As an Attorney, I know to always have proof of delivery. They first called and told me they never received the equipment and they would bill my credit card. They I reminded them that I had proof of delivery via certified mail. Then all of a sudden they said they did receive the equipment, but it was late and they would bill my credit card for three months service. Again, I told them I had proof of delivery. The lady then said again my credit card would be billed. Being wise to these scams as an attorney, I had cancelled the card at the same time I returned the equipment. I told the lady to feel free to bill the card if she wanted but the card was dead and buried. She then hung up the phone in my face. This company goes by other names--so beware they are crooks. Pleae do not fall for this scam. They are nothing but crooks and have several different company names. Hank Edwards
This report was posted on Ripoff Report on 06/05/2017 03:28 PM and is a permanent record located here: https://www.ripoffreport.com/reports/medicalalert/broomall-pennsylvania-19008/medicalalert-connectamerica-and-other-names-do-not-do-business-with-this-company-they-wi-1377276. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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