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Report: #68559

Complaint Review: Mel Clayton Ford - Phoenix Arizona

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  • Reported By: phoenix Arizona
  • Author Not Confirmed What's this?
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  • Mel Clayton Ford 1550 E Camelback Phoenix, Arizona U.S.A.

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On October 5, 2003 we went to Mel Clayton Ford to look for a new vehicle that turned into a nightmare. They tried to initially sell us a new 2003 mustang, but due to the inability to reach an agreement on the price, we decided to keep looking.

As we were about to leave, they offered a 2002 mustang with very little miles at that time they told us they were going to give us $6400 for my trade in which was $1100 above pay off and we would give a down payment of $500. At this point they did not tell us they were going to add more to the price of the vehicle to compensate for a possible loss they could have taken (why should they if they can find a consumer that will absorb it unknowingly through raising the price of the vehicle they are selling).

I realized the problem about 24 hours later when reviewing the contract and found a $2009 difference in the price that was advertised and the price that they sold the vehicle for. A call was made to Mel Clayton and I spoke to Mike in used sales. He explained we took a $1600 loss on the trade in that was added to the price of the car, but could not explain the extra $400 and told me that we would have to come in to sign a new contract with the correct amounts stated.

When calling them the next day and speaking to Tran, he stated that they now were reducing the trade in price by $700 and there was only $100 unaccounted for which they would give us some free gas for (is the gas going to pay the interest we are charged for that?

Last time I checked that would be a BIG NO) the price difference but refused to rewrite the contract or give me anything that was signed by myself accepting the 4800 or 4100 offering price for my vehicle. They state it is standard procedure not to inform the customer of the trade in offer and just write it in the contract.

THIS IS THIEVERY AND THEY SHOULD BE STOPPED. THEY BLIND SIDE THEIR CUSTOMERS AND TELL THEM THEY CAN DO NOTHIING AFTER THE CONTRACT HAS BEEN SIGNED. This is ludicrous and should be stopped any suggestions?

Tina
phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 10/08/2003 03:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/mel-clayton-ford/phoenix-arizona-85014/mel-clayton-ford-ripoff-non-disclosure-of-trade-inprice-gauging-their-vehicles-this-is-th-68559. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
4Consumer
0Employee/Owner

#4 Consumer Suggestion

Tina your easy homework has now been posted for you.

AUTHOR: The Great Thorn - Rip-off Report Consumer Advocate - (U.S.A.)

POSTED: Sunday, October 12, 2003

Tina why don't you send a copy of your Rip Off Report to the following people.

Ford's investor relations department should know how you are being treated. Just think if investors were to start reading auto dealer Rip Off Reports.

Anne Bork
abork@ford.com
Brand(s): Ford Motor Company
Department: Investor Relations
1-313-323-8221

Next we have Ford's financial department. Maybe they should look into how dealers are submitting deals to the banks.

Daniel Jarvis
djarvis1@ford.com
Brand(s): Ford Motor Company
Department: Ford Financial
1-313-5942527 1-313-372-8053 1-313-220-8189

Give Paige a copy of your Rip Off Report to read. Page works in Ford's CSI department. Paige needs to know what is going on.

Paige Johnson
pjohns29@ford.com
Brand(s): Ford Motor Company
Department: Customer Satisfaction & Technologies
1-313-248-6820 1-248-735-0168 1-313-378-6395

Somebody in Ford's Leadership program needs to wake up and read your Rip Off Report.
I hope you agree Tina!

Kristine Testori
ktestori@ford.com
Brand(s): Ford Motor Company
Department: Process Leadership
1-313-594-3542

Send a copy of your Rip Off Report to Mary. Mary is a reporter for Automotive News. Mary Connelly Ford Reporter 248-851-1514 mconnelly@crain.com

Tina do you think your local AG's office would like to read your Rip Off Report?
Terry Goddard (602) 542-4266
1275 W. Washington St., Phoenix, AZ 85007
http://www.attorneygeneral.state.az.us
fax Terry G a copy of your Rip Off report.
Fax: 602-542-4579

Tina maybe it would be a good Idea for your Superintendent of Banks to read your Rip Off Report.

Arizona State Banking Department
2910 North 44th St.
Suite 310
Phoenix, AZ 85018
602-255-4421
Toll free in AZ: 1-800-544-0708
Fax: 602-381-1225
Web site: www.azbanking.com

Go to these URLs posted below and ask yourself this question. Why is it that so many are being sued by Mel Clayton Ford. Just a sample, there are many more for one to read.

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-001292

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-001950

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-003926

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-001651

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-000886

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-000749

Maybe there is some new profit trend in the auto industry that I have not noticed yet. Hummmmm!

Respond to this report!
What's this?

#3 Consumer Suggestion

Tina your easy homework has now been posted for you.

AUTHOR: The Great Thorn - Rip-off Report Consumer Advocate - (U.S.A.)

POSTED: Sunday, October 12, 2003

Tina why don't you send a copy of your Rip Off Report to the following people.

Ford's investor relations department should know how you are being treated. Just think if investors were to start reading auto dealer Rip Off Reports.

Anne Bork
abork@ford.com
Brand(s): Ford Motor Company
Department: Investor Relations
1-313-323-8221

Next we have Ford's financial department. Maybe they should look into how dealers are submitting deals to the banks.

Daniel Jarvis
djarvis1@ford.com
Brand(s): Ford Motor Company
Department: Ford Financial
1-313-5942527 1-313-372-8053 1-313-220-8189

Give Paige a copy of your Rip Off Report to read. Page works in Ford's CSI department. Paige needs to know what is going on.

Paige Johnson
pjohns29@ford.com
Brand(s): Ford Motor Company
Department: Customer Satisfaction & Technologies
1-313-248-6820 1-248-735-0168 1-313-378-6395

Somebody in Ford's Leadership program needs to wake up and read your Rip Off Report.
I hope you agree Tina!

Kristine Testori
ktestori@ford.com
Brand(s): Ford Motor Company
Department: Process Leadership
1-313-594-3542

Send a copy of your Rip Off Report to Mary. Mary is a reporter for Automotive News. Mary Connelly Ford Reporter 248-851-1514 mconnelly@crain.com

Tina do you think your local AG's office would like to read your Rip Off Report?
Terry Goddard (602) 542-4266
1275 W. Washington St., Phoenix, AZ 85007
http://www.attorneygeneral.state.az.us
fax Terry G a copy of your Rip Off report.
Fax: 602-542-4579

Tina maybe it would be a good Idea for your Superintendent of Banks to read your Rip Off Report.

Arizona State Banking Department
2910 North 44th St.
Suite 310
Phoenix, AZ 85018
602-255-4421
Toll free in AZ: 1-800-544-0708
Fax: 602-381-1225
Web site: www.azbanking.com

Go to these URLs posted below and ask yourself this question. Why is it that so many are being sued by Mel Clayton Ford. Just a sample, there are many more for one to read.

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-001292

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-001950

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-003926

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-001651

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-000886

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-000749

Maybe there is some new profit trend in the auto industry that I have not noticed yet. Hummmmm!

Respond to this report!
What's this?

#2 Consumer Suggestion

Tina your easy homework has now been posted for you.

AUTHOR: The Great Thorn - Rip-off Report Consumer Advocate - (U.S.A.)

POSTED: Sunday, October 12, 2003

Tina why don't you send a copy of your Rip Off Report to the following people.

Ford's investor relations department should know how you are being treated. Just think if investors were to start reading auto dealer Rip Off Reports.

Anne Bork
abork@ford.com
Brand(s): Ford Motor Company
Department: Investor Relations
1-313-323-8221

Next we have Ford's financial department. Maybe they should look into how dealers are submitting deals to the banks.

Daniel Jarvis
djarvis1@ford.com
Brand(s): Ford Motor Company
Department: Ford Financial
1-313-5942527 1-313-372-8053 1-313-220-8189

Give Paige a copy of your Rip Off Report to read. Page works in Ford's CSI department. Paige needs to know what is going on.

Paige Johnson
pjohns29@ford.com
Brand(s): Ford Motor Company
Department: Customer Satisfaction & Technologies
1-313-248-6820 1-248-735-0168 1-313-378-6395

Somebody in Ford's Leadership program needs to wake up and read your Rip Off Report.
I hope you agree Tina!

Kristine Testori
ktestori@ford.com
Brand(s): Ford Motor Company
Department: Process Leadership
1-313-594-3542

Send a copy of your Rip Off Report to Mary. Mary is a reporter for Automotive News. Mary Connelly Ford Reporter 248-851-1514 mconnelly@crain.com

Tina do you think your local AG's office would like to read your Rip Off Report?
Terry Goddard (602) 542-4266
1275 W. Washington St., Phoenix, AZ 85007
http://www.attorneygeneral.state.az.us
fax Terry G a copy of your Rip Off report.
Fax: 602-542-4579

Tina maybe it would be a good Idea for your Superintendent of Banks to read your Rip Off Report.

Arizona State Banking Department
2910 North 44th St.
Suite 310
Phoenix, AZ 85018
602-255-4421
Toll free in AZ: 1-800-544-0708
Fax: 602-381-1225
Web site: www.azbanking.com

Go to these URLs posted below and ask yourself this question. Why is it that so many are being sued by Mel Clayton Ford. Just a sample, there are many more for one to read.

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-001292

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-001950

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-003926

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-001651

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-000886

http://www.superiorcourt.maricopa.gov/docket/civil/caseInfo.asp?caseNumber=TJ2003-000749

Maybe there is some new profit trend in the auto industry that I have not noticed yet. Hummmmm!

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#1 Author of original report

Thank you ripoffreport.com & The Great Thorn

AUTHOR: Tina - (U.S.A.)

POSTED: Wednesday, October 08, 2003

Thank you ripoffreport.com, I just spoke to the great thorn who gave very educating and insightful information regarding mel clayton and others that have done people wrong and what can be done to stop them. He/She is a great asset to the ripoffreport for which the company should be greatful to have his knowledge and assertiveness to go the extra mile to help consumers fight the untruthful auto sales industry that bullies people into buying vehicles.

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